Job Overview
Help shape the way IQVIA adopts AI by building and automating the technical processes that enable teams to use AI safely, compliantly, and effectively. You will turn business needs into practical guidance and repeatable ways of working that make AI Enablement faster, more consistent, and ready to scale.
Key Responsibilities
Design, build, and maintain AI Enablement workflows using Microsoft 365, SharePoint, Teams, Power Automate, forms, approval flows, dashboards, and reusable templates.
Configure, test, and refine Copilot and agent solutions using M365 Copilot, Copilot Chat, Agent Builder, SharePoint agents, and Copilot Studio.
Automate repeatable processes for tool intake, pilot setup, agent certification, access, support triage, lifecycle reviews, benefits tracking, and reporting.
Create practical, reusable assets, including prompts, agents, configuration guides, validation checklists, processes, and playbooks.
Turn business requirements into practical AI Enablement workflows, automations, user guidance, controls, and success measures that can be implemented and scaled.
Measure AI Enablement performance through cycle time, throughput, adoption, usage, support demand, benefits realization, compliance, and operational risk indicators.
Stay close to enterprise AI capabilities and vendor roadmaps; assess what changes mean for IQVIA and communicate recommendations in plain language.
Skills & Experience
Hands-on proficiency with M365 Copilot, Copilot Chat, Agent Builder, SharePoint agents, and Copilot Studio.
Experience building workflows and automations with Microsoft 365, Power Automate, SharePoint, Teams, forms, lists, dashboards, low-code tools, or scripts.
Strong written communication and documentation skills, with the ability to produce clear, usable standards, playbooks, and decision guidance.
Working knowledge of Claude and other AI assistant tools, including capability testing, output comparison, and use-case selection.
A practical understanding of AI agent setup, including instructions, grounding content, permissions, metadata, testing, ownership, lifecycle reviews, and release readiness.
Strong troubleshooting, technical documentation, process-design, and stakeholder translation skills.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.
Skills Required
- Facilitation and change management experience with mixed technical and non-technical audiences
- Strong organization and project management skills
- Clear written communication and documentation skills
- Ability to design and deliver training and AI adoption interventions, including workshops, coaching, and office hours
- Ability to create usable standards, playbooks, templates, and decision guidance
- Analytical ability to define and track adoption and value metrics, KPIs, and benefits cases
- Working knowledge of generative AI concepts, risks, and mitigations, including evaluation, data leakage, bias, and human oversight
- Ability to communicate recommendations and outcomes clearly to senior stakeholders
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
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