Engineering Project/Program Manager

Engineering Project Manager

Department: Engineering

Remote U.S.  (designated states)

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, VA.

At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people, and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary.

This Project Manager position is in the Engineering department, interfacing with external and internal customers. This position requires extensive knowledge, skills and abilities in project management, complex healthcare business operations activities and organizational collaboration among various functional areas. To be effective, the candidate must possess strong critical thinking and analytical skills, highly effective written, presentation and oral communications skills. Successful candidates must demonstrate a hands-on project management style, capable of engaging in executive level and department level discussions through the organization, creation, and management of project plans, accountable for milestones, and act as the primary point of contact for all stakeholders involved in the project, including clients, team members and management.

Duties and Responsibilities

• Technical expertise: Understanding relevant technologies and architecture. Examples include understanding of customer environments, MySQL8 knowledge, rollout of technology projects that require coordination with multiple departments.
• Project Planning: Develop a comprehensive project plan, including defining project goals, objectives, deliverables, timelines, and budget requirements. Identify and document project dependencies, risks, and constraints.
• Team Management: Assemble a project team with the necessary skills and expertise. Assign tasks and responsibilities to team members, and provide guidance and support throughout the project lifecycle. Foster a collaborative and productive team environment.
• Stakeholder Management: Act as the main point of contact for all project stakeholders, including clients, sponsors, vendors, and internal teams. Establish effective communication channels and manage stakeholder expectations. Drive accountability. Provide regular project updates and reports. 
• Risk Management: Identify and assess project risks and develop strategies to mitigate them. Proactively monitor project risks throughout the project lifecycle and take corrective actions when necessary.
• Executive Reporting: Develop and provide project status reports, metrics, and relevant information radiators to executive management.Monitor project progress against the project plan, ensuring tasks are completed on time and within budget. Identify and resolve any issues or roadblocks that may arise during project execution. Conduct regular project status meetings and provide timely updates to stakeholders.
• Quality Control: Ensure that project deliverables meet quality standards and customer expectations. Implement quality control processes and perform regular quality assessments.
• Documentation and Reporting: Maintain accurate project documentation, including project plans, status reports, change requests, and meeting minutes. Generate and distribute project reports to stakeholders, providing insights into project performance and milestones achieved.

Position Proficiencies and Requirements

• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Computer Science) or equivalent work experience.
• Preferred: Project/Program management background in a hospital or health system IT environment
• Preferred: Experience with implementing Electronic Medical Record (EMR), or Electronic Health Record (EHR) Systems.
• Preferred: Medical systems, EHR, EMR, compliance policies such as HIPAA.
• Demonstrated experience with executive level communications: create and present materials
• Ability to execute in a remote workforce environment; develop relationships and achieve desired outcomes with a remote workforce
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Effective leadership and team management abilities, with excellent interpersonal and communication skills.
• Proficiency in project management software and tools.
• Strong analytical and problem-solving skills.
• Knowledge of budgeting, financial management, and resource allocation principles.
• PMP (Project Management Professional) certification or other relevant certifications are a plus.

Competencies to Drive Success

• Passion for client satisfaction
• Strong attention to detail
• Scheduling and time management
• Risk Management
• Leadership skills
• Ability to lead a client successfully through technical processes
• Ability to manage and fulfill client expectations
• Excellent written and oral communications skills
• Excellent communication and organizational skills with a customer service focus
• Ability to prioritize effectively and handle shifting priorities professionally
• Personal track record of being thorough, courteous and responsive in client service
• Ability to communicate with various business contacts in a professional and courteous manner
• Self-starter, with the ability to organize work for maximum efficiency

Our Perks

Remote Work/Work From Home

Paid Time Off/11 Paid Holidays/Year-End Holiday Break

Health, Dental, Vision, HSA/FSA,

401K with Company Match

Disability & Life Insurance

Employee Assistance Program

Paid Parental Leave