The Role
Manage engineering-related projects from initiation through completion, including planning, scheduling, stakeholder coordination, documentation, risk mitigation, quality monitoring, issue resolution, and meeting facilitation. The role supports engineering leadership and cross-functional teams, tracks milestones and deliverables, identifies process improvements, and ensures projects meet scope, timelines, technical requirements, and quality standards.
Summary Generated by Built In
Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.
Our Products and Services:
•Fibre-to-the-Home (FTTH)
•Fibre-to-the-Business (FTTB)
•Enterprise connectivity
•Mobile connectivity and data management
•Cloud infrastructure and more!
At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.
Our values:
•We Build Trust and Ownership
•We Honour & Respect People
•We Cultivate Passion & Creativity
•We Innovate Feverishly
•We Go the Extra Mile
•We Believe in Humility
•We Communicate Openly & Honestly
•We Make it Fun
•We Teach, Grow & Learn
•We Do More, With Less
Where will the successful candidate fit in?
The successful incumbent will be a key member of the Engineering division, responsible for managing and coordinating engineering-related projects from initiation through to successful completion. The role will provide project leadership, ensuring projects are effectively planned, managed, and delivered within agreed timelines, scope, and quality standards.
The Engineering Project Manager will collaborate with internal teams, stakeholders, and cross-functional departments, supporting both engineering-led initiatives and projects requiring engineering input and delivery support.
Key Objectives
•Take ownership of advanced administrative and project coordination tasks, including data management, documentation review, and report preparation.
•Assist in developing and refining comprehensive project plans, including defining scope, objectives, milestones, and deliverables.
•Lead task and activity coordination among cross-functional teams, ensuring alignment with strategic project goals.
•Serve as a primary point of contact for stakeholders, providing proactive updates and addressing concerns regarding installations and project progress.
•Manage and maintain detailed project documentation, schedules, and reports to support effective decision-making.
•Plan, organize, and oversee project timelines, ensuring key milestones are met.
•Identify, assess, and propose mitigation strategies for potential project risks and issues.
•Monitor and evaluate project deliverables to ensure compliance with technical specifications and quality standards.
•Drive issue resolution by engaging with relevant teams and proposing effective solutions.
•Facilitate meetings, including preparing agendas, taking detailed minutes, and tracking action items.
•Proactively identify opportunities for process improvements within the project lifecycle.
•Provide project coordination and administrative support to the Engineering leadership team, contributing to the successful delivery of strategic engineering and business initiatives.
•Perform any other reasonable duties in alignment with the role's objectives and organizational needs.
•And any other reasonable task.
Requirements
- Completed relevant tertiary qualification.
- Minimum of 4 years' experience in a similar role.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills
- Excellent organisational and time management skills, with the ability to coordinate multiple projects and priorities simultaneously.
- A flexible approach and the ability to collaborate effectively with cross-functional teams.
- High attention to detail with the ability to work independently.
The following skills and experience would be advantageous
- Experience using Jira and Confluence.
- Advanced Excel (pivot tables, lookups) for tracking and reconciliation
- Knowledge of working with Google Sheets.
- Experience engaging with technical teams, including DevOps, Cloud, Network Engineering, and other technical stakeholders.
- Experience managing digital payment processes.
- Proven experience in stock control and inventory management
- Experience managing procurement processes
- Experience facilitating project meetings, tracking actions, and driving teams to deliver on agreed outcomes.
Benefits
- Medical Aid (Discovery)
- Reduced Gap Cover Rates (Turnberry Premier)
- Retirement Annuity Contribution (Allan Gray)
- Medical Insurance (Momentum - Health4Me)
- Discounted Internet Connectivity
- Free Employee Wellness Programme (ICAS)
- Team Buildings
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best!
If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
Skills Required
- Completed relevant tertiary qualification
- Minimum of 4 years of experience in a similar role
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Excellent organisational and time management skills, including the ability to coordinate multiple projects and priorities simultaneously
- Ability to collaborate effectively with cross-functional teams
- High attention to detail and ability to work independently
- Experience using Jira and Confluence
- Advanced Excel skills, including pivot tables and lookups
- Knowledge of Google Sheets
- Experience engaging with technical teams, including DevOps, cloud, and network engineering teams
- Experience managing digital payment processes
- Experience in stock control and inventory management
- Experience managing procurement processes
- Experience facilitating project meetings, tracking actions, and driving delivery outcomes
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The Company
What We Do
RSAWEB is a South African internet service provider and technology company serving residential and business customers. It delivers fibre and other connectivity services alongside cloud infrastructure, mobile data management, security, IoT, and related digital solutions. The company positions itself as a technology partner, using its network and data-centre infrastructure to help customers increase revenue, manage risk, and control costs.
