Engineering Program Manager, AI/ML

Application window has been extended and expected to close on 10/24/2024
What You'll Do
Support, track and manage complex program execution, multi-functional coordination, and inter/intra team communications to deliver outstanding, high quality program outcomes

• Lead end-to-end program management activities for a diverse range of software programs, working closely with Product Management to define program scope, objectives, and deliverables.
• Lead the product-release plans and set expectations for delivery of new functionalities.
• Bring the right people together to identify risks and dependencies, define and adjust plans to mitigate and manage, and document the shared understanding
• Proactively identify and mitigate program risks, managing issues that may arise during program execution.
• Monitor program progress and ensure that program deliverables are of the highest quality, meeting, or exceeding client expectations.
• Effectively communicate program status, updates, and potential roadblocks to both internal teams and management.
• Use your knowledge to provide valuable insights and recommendations during program planning and execution.
• Lead program gates to ensure compliance, alignment, and executive transparency
• Drive day-to day program activities to meet overall program objectives
• Ensure clear communication of status, roadblocks and needs of the team, as well as recognizing and celebrating successes
• Resolve conflicts by focusing on shared purpose and mutual understanding
• Drive retrospectives and measurable process improvement efforts

Who You'll Work With
Working at Cisco Cloud Security group means being surrounded by passionate, intelligent and creative people who are determined to disrupt the Internet security industry with innovative ideas, world-class research and unrivaled products and services. It's a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, with nearly 100% year-over-year usage growth.
Who You Are
As Technical Program Manager, you will be working very closely with the global Software Engineering team, supporting cloud and security products.
You thrive in a fast-paced and demanding environment while taking the time to build relationships and drive consensus. You are curious and seek to understand across a broad spectrum, ranging from technical tradeoffs to business drivers and your team members perspectives and challenges.
You are courageous and call out issues you see, collaborating to find solutions. You are dedicated and drive issues to closure, willing to roll up your sleeves when needed.
You are dedicated to continuous improvement, always striving to enhance and optimize outcomes.
You are typically the most organized person in the room and coupled with your communication skills, you excel at bringing people together in a shared understanding.
Minimum Qualifications

• 5+ years in a Program Management position, with experience in leading and managing programs
• 8+ years of experience in the SaaS environment
• Experience working on AI/ML projects

Preferred Qualifications

• Knowledge AI assistance or AI defense and standard processes
• Bachelors or Master's degree or equivalent experience in Engineering, Computer Science or related technical field
• Consistent track record of successful sophisticated program management
• Fine-tuned understanding of and expertise in Lean Enterprise / Agile / Kanban practices and supporting tools
• Ability to understand, discuss / communicate technical concepts, with both technical and non-technical individuals
• Able to communicate well with cross-functional team members, be able to efficiently collaborate with and influence team members to achieve project goals, and contribute positively to the engineering community environment
• Must have strong co-ordination and facilitation skills and be willing to work with geo-distributed teams
• Comfortable interpreting data to translate and present as business insights
• Experience with collaboration tools, defect tracking tools, data visualization applications, and business applications

Why Cisco Secure
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
There are so many amazing reasons to join Cisco. Learn more here!
#LI-LM1
Message to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.