Engineering Manager

At Zipline, we’re helping put technology into the hands of those who need it most - - retail workers. If you have worked in a store, you know the drill. You’re helping customers, ringing up orders, and trying to do the 30 tasks that HQ wants you to do. That’s where we come in! We turn the grind of retail communications into an engaging, effective, 'aha' solution. The Zipline platform ensures that the right people get the right information in the right way...and we need your help to do it!

We're looking for an Engineering Manager who will play an influential role in driving our mission to build an outstanding technology company. As an Engineering Manager at Zipline, you will leverage your established technical know-how and commitment to individual growth to build and lead high-performance teams that successfully deliver products and features. Your extraordinary technology skills will help you guide your teams through complex and ambiguous environments towards simple and elegant implementations.

Strong communication and interpersonal skills allow you to effectively influence an organization. You will also be responsible for building technical roadmaps with the teams based on new problem spaces and greenfield business opportunities. 

Job Responsibilities:

• Lead and coach a team of software engineers tasked with delivering secure, flexible and scalable features to our Enterprise customers
• Deliver high-quality and fault-tolerant products and features
• Partner with our product management team to help scope and deliver solutions while balancing the ongoing needs of the engineering team
• Represent the team to engineering groups internally, Zipline’s current and future customers, and our partnership organizations.
• Build a diverse team while fostering a collaborative and inclusive environment.
• Facilitate the team's growth by ensuring the right processes are in place
• Pay close attention to the health and well-being of team members 

Engineering Manager Qualifications/Skills: 

• You have 2+ years of experience in an engineering leadership role (tech lead or manager).
• You are a coach and talent magnet. You have experience leading inclusive teams and empowering people to do the best work of their careers.
• You craft a compelling long term vision and set goals to meet it.
• You are a compelling and clear communicator, able to represent your team to internal and external audiences with differing levels of technical fluency.
• You are able to effectively lead distributed, asynchronous engineering team
• You have 5+ years of experience delivering enterprise-scale projects using the Ruby on Rails framework
• You are experienced in designing and developing APIs, web and mobile properties
• Proficient in implementing and managing robust logging and monitoring to ensure system reliability, performance, and security

What we offer: 

• Stock Options
• Paid Flexible Time Off (including time off to care for family members, as well as Sick Time)
• Paid Parental Leave Benefit
• Group Health Insurance (Medical, Vision, and Dental) with a variety of PPO & HMO plans and a flexible spending account
• 401(k) Retirement Plan
• 100% Paid Life and Long-Term Disability Insurance

The “Extras”:

• Remote Work: Join a flexible, effective remote team and work where you’re comfortable- literally anywhere! We’ve had Zipliners join us from vans, RVs, sailboats, and AirBnBs around the globe.
• Computer accessories and office setup: There’s a science to being effective at home and we help you get there with the right equipment and accessories that you need.
• Company off-sites: Most years we come together (IRL!). Past retreats were held in Santa Cruz, New York, Mexico City, Puerto Vallarta, and Costa Rica.
• Education stipends: We believe in perpetual learning! If there’s a class that you want to take or a book that will help you expand your horizons, we’ll support it, as long as it fits within our team budgets.
• Coffee Stipend: To encourage breaks and a change of scenery, we provide a small stipend each month to get you out of the house and relax at your favorite coffee spot.

A note on our Flexible Time Off Policy - We don’t have a set number of “Days Off” at Zipline, and instead Zipliners request time off when and as they need it, under a Flexible Time Off Policy. Each request is then reviewed by your manager and a decision is made with all of the appropriate business considerations accounted for. Typically, we see Zipliners using 15-25 days per year, and it’s important to note that time off is not unlimited.

We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal-opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.

Got More Time? Here’s more about Zipline!

How do we work? Remotely. We have been 100% remote since the company was founded. We come together as a company every week for our Wednesday Socials, where the topic can be a classic “Standup” format, a micro-learning around burnout and mental health, followed by discussion, silly trivia…and anything in between! Some Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all expert Zoom navigators, and love the freedom of working from anywhere, using technology to connect.

With Zipline, retail employees feel more connected, understand the role they play in the brand’s mission, and feel good about the work they’re doing. This is important to us because retail is one of America's most populous workforces but also one of the most underserved. Through Zipline, we can touch on one in four American workers whose jobs and needs are often underrepresented.

We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve how this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. 

Help us retool retail, and Keep Today on Track.