Engineering Manager

Posted Yesterday
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Office, Lilongwe, Central Region, MWI
Hybrid
Senior level
Software • Automation
The Role
Lead and scale a distributed engineering team while balancing people management with hands-on technical direction. Responsibilities include hiring, coaching, mentoring, career development, engineering practices, roadmap execution, and leading significant product launches in collaboration with Product and Design. The role also requires defining technical priorities, managing technical debt and scalability, and fostering a collaborative, accountable engineering culture in a fast-growing SaaS startup.
Summary Generated by Built In
About Rootly

At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

As an Engineering Manager, you will report directly to the VP of Engineering and play a dual role in both people management and operational execution. Your key responsibility will be building and scaling a high-performing team of engineers, while setting and executing on the technical vision and roadmap. You will mentor and guide the professional and technical development of your team, ensuring their success aligns with the success of the product. Looking for a Manager who would thrive on balancing leadership with hands-on technical direction, is eager to have a significant impact on the businesses’ success and thrives in a fast paced startup environment. 

  • Lead and develop a team of Ruby on Rail engineers working remotely in locations across the globe
  • Lead a team of engineers through a significant feature or product launch in collaboration with Product and Design
  • Help develop and evangelize great engineering and organizational practices
  • Responsible for hiring, coaching, mentoring, feedback, and hands-on career development
  • Provide leadership and direction to engineering team, fostering a culture of collaboration, innovation, and accountability.

What You'll Need

  • 5+ years of software engineering experience, with at least 2 years in a management or leadership role.
  • Proven track record of leading and scaling engineering teams in a high-growth startup or SaaS environment.
  • Deep knowledge of modern software development practices, including agile methodologies, code versioning, testing frameworks, and cloud-based infrastructure.
  • Technical background with Ruby on Rails a plus
  •  Excellent communication skills, with the ability to break down complex technical concepts for non-technical stakeholders.
  • Experience in defining and delivering on an engineering roadmap that balances new features, technical debt, and scalability.
  • A passion for mentoring and developing engineers to reach their full potential.
  • The ability to navigate ambiguity, make data-driven decisions, and adapt to shifting priorities in a startup environment.
  • Can empathize with the challenges of incident management and interest in developer-focused products.
  • Enjoys working and contributing to a high performing team that consistently delivers results.
  • We don't care about fancy degrees or FAANG experience.

Tech Stack

  • Codebase in Ruby using Rails framework
  • Turbo, Stimulus and ViewComponents in the frontend
  • Rails, Postgres and Redis in the backend
  • Sidekiq for background jobs
  • AWS
  • Terraform for IaaC
  • GitHub, Slack, Notion

Why Rootly?

We’re not just another startup. We’re building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.

Here’s what you can expect when you join Rootly:

  • Competitive compensation and early equity in a fast-growing, venture-backed company.
  • Comprehensive medical, dental, and vision coverage.
  • 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
  • $500 stipend for home office setup.
  • Unlimited token usage and access to AI tools
  • A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.

If this sounds like the kind of challenge and opportunity you’re looking for, apply now and let’s build something great together.

Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Skills Required

  • 5+ years of software engineering experience
  • At least 2 years in a management or leadership role
  • Experience leading and scaling engineering teams in a high-growth startup or SaaS environment
  • Knowledge of modern software development practices, including agile methodologies, code versioning, testing frameworks, and cloud-based infrastructure
  • Technical background with Ruby on Rails
  • Excellent communication skills and ability to explain complex technical concepts to non-technical stakeholders
  • Experience defining and delivering engineering roadmaps balancing features, technical debt, and scalability
  • Ability to mentor and develop engineers
  • Ability to navigate ambiguity, make data-driven decisions, and adapt to shifting priorities
  • Empathy for incident management challenges and interest in developer-focused products
  • Ability to work effectively in a high-performing, results-oriented team
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The Company
HQ: San Francisco, California
35 Employees

What We Do

Rootly is an incident management platform on Slack that helps automate manual admin work during incidents. Leading companies such as NVIDIA, Squarespace, Canva, Grammarly, OpenSea, Figma, and countless others trust Rootly to build a consistent incident response process. See why they rate us 5 stars on G2: https://www.g2.com/products/rootly-manage-incidents-on-slack/reviews

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