The Role
Leads software engineering teams, providing technical guidance, delivery oversight, people management, and career development. Partners with Product, Design, and leadership to shape roadmaps, remove blockers, improve team performance, and deliver scalable, high-quality software. Promotes AI-assisted development, technical excellence, psychological safety, and alignment between engineering work and business outcomes.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
The Role
The Engineering Manager is a pivotal leader within Keyloop’s engineering organization, responsible for building, leading, and developing high-performing teams. This role is accountable for the collective success and growth of engineers, ensuring the team delivers high-quality software that aligns with business goals and embodies Keyloop’s “Experience-First” philosophy.
Key Responsibilities
- Facilitate team-level design discussions, ensuring sound architecture and technical excellence
- Maintain deep understanding of the tech stack to evaluate feasibility and provide technical guidance
- Partner with Staff Engineers and Engineering Leads to establish technical direction
- Guide the team toward robust, scalable solutions without making all technical decisions yourself
- Champion the adoption of AI-assisted development tools and ensure the team leverages them effectively
- Stay current with emerging technologies and their potential impact on team productivity
- Own the team's delivery process (SAFe/Scrum) and ensure predictable, high-quality output
- Manage project planning, execution, and operational health of team systems
- Proactively identify and remove blockers that impede team progress
- Track and improve key metrics including velocity, quality, and operational stability
- Ensure the team consistently meets its commitments and delivery goals
- Optimize team workflows through strategic implementation of AI and automation tools
- Hire, onboard, and develop a diverse team of talented engineers
- Conduct regular, meaningful 1:1s focused on growth and development
- Provide continuous feedback and coach engineers for career advancement
- Write thoughtful performance reviews and create individual development plans
- Foster a culture of psychological safety, trust, and high performance
- Build an inclusive environment where diverse perspectives are valued
- Guide team members in developing AI literacy and effective use of AI tools
- Act as the primary communication hub between your team and stakeholders
- Partner closely with Product Management and Design to define and influence the team roadmap
- Clearly communicate project status, risks, and dependencies to leadership
- Shield the team from distractions while ensuring alignment with business goals
- Facilitate productive discussions that lead to clear decisions and actions
- Advocate for your team's needs and celebrate their achievements
- Develop deep understanding of your product domain and customer needs
- Ensure the team understands the "why" behind their work and its business value
- Balance feature development, technical debt reduction, and innovation
- Contribute to product strategy and roadmap planning
- Drive initiatives that directly impact customer satisfaction and business metrics
- Identify opportunities where AI can accelerate delivery and improve product quality
Technical Leadership & Innovation
Execution & Delivery
People Leadership
Communication & Collaboration
Product & Business Impact
What we're looking for
- 3+ years of experience managing software engineering teams
- 5+ years of software engineering experience with strong technical foundation
- Proven track record of building, developing, and retaining high-performing teams
- Experience with Agile methodologies and modern software delivery practices
- Demonstrated ability to manage multiple stakeholders and competing priorities
- Strong communication skills with ability to translate between technical and business contexts
- Experience with performance management, coaching, and career development
- Understanding of AI-assisted development tools and their impact on team productivity
What success looks like
- Team Performance: Your team consistently delivers on commitments with high quality
- Team Health: High employee engagement scores, low attrition, strong team culture
- Individual Growth: Engineers on your team are growing their skills and advancing careers
- Innovation: Team effectively leverages AI and modern tools to enhance productivity
- Stakeholder Satisfaction: Product partners and leadership trust your team's execution
- Technical Excellence: Systems are stable, scalable, and well-maintained
- Business Impact: Clear connection between team's work and business outcomes
What sets this role apart
- Lead a team at the forefront of automotive retail transformation
- Shape not just what we build, but how we build it
- Pioneer the integration of AI into everyday engineering practices
- Develop the next generation of engineering talent
- Balance technical leadership with people development
- Have direct impact on both team culture and product success
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
Skills Required
- 3+ years of experience managing software engineering teams
- 5+ years of software engineering experience with a strong technical foundation
- Proven experience building, developing, and retaining high-performing teams
- Experience with Agile methodologies and modern software delivery practices
- Ability to manage multiple stakeholders and competing priorities
- Strong communication skills and ability to translate between technical and business contexts
- Experience with performance management, coaching, and career development
- Understanding of AI-assisted development tools and their impact on team productivity
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
