Engineering Manager, Site Reliability

Reposted 23 Days Ago
Be an Early Applicant
Malvern, PA, USA
In-Office
Expert/Leader
Fintech
The Role
Manage and coach a team of senior site reliability engineers while remaining hands-on: write code, ship operational tooling, debug production systems, and drive platform adoption. Align priorities across partner teams, own team outcomes, promote engineering quality and observability, foster psychological safety, and contribute to departmental planning and special projects.
Summary Generated by Built In

Core Responsibilities

  • Lead, coach, and develop a team of engineers by setting clear expectations, providing feedback, supporting career growth, and strengthening team delivery.
  • Lead the technical direction and delivery of reliability platform capabilities, including automation, engineering enablement tools, reusable frameworks, and solutions that improve software resilience, quality, and developer productivity.
  • Partner with architects and senior engineers to shape solution design, evaluate technical tradeoffs, and ensure the team’s platforms are scalable, maintainable, secure, and adoptable across multiple product families.
  • Stay technically engaged by reviewing technical approaches, challenging assumptions, contributing to design discussions, and selectively participating in high-leverage technical discovery or implementation.
  • Partner with product leaders, engineering leaders, architects, and stakeholders to clarify priorities, align expectations, and drive adoption of shared capabilities.
  • Own team outcomes by prioritizing work effectively, surfacing risks early, managing dependencies, and ensuring commitments are delivered reliably.
  • Drive adoption of modern engineering practices, including AI-augmented engineering workflows, automation, testability, maintainability, observability, CI/CD, operational awareness, and sound software design.
  • Develop senior engineers by creating growth opportunities and coaching them as they expand their collaboration, ownership, influence, and leadership capabilities.
  • Foster a culture of trust, learning, accountability, and continuous improvement so the team operates cohesively and delivers meaningful outcomes.
  • Participate in departmental planning, staffing discussions, engineering effectiveness initiatives, special projects, and performs other duties as assigned.

Qualifications

  • Minimum of eight years related work experience, with at least three years of development experience.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Preferred Skills

  • Experience in software engineering, platform engineering, cloud technologies (AWS preferred), and developer productivity.
  • Proven people leadership experience, including coaching, performance management, and team delivery.
  • Experience building or supporting shared engineering platforms, automation solutions, and developer enablement capabilities.
  • Familiarity with AI-enabled engineering tools and automation that improve software delivery and operational efficiency.
  • Strong technical judgment with the ability to influence engineering direction and guide sound technical decisions.
  • Excellent stakeholder management and cross-functional collaboration skills.
  • Experience with CI/CD, infrastructure-as-code, automation frameworks, and developer tooling.
  • Experience in observability, resilience, reliability engineering, and production readiness practices.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • 10+ years experience in software engineering, site reliability, or platform/infrastructure engineering
  • Previous people leadership experience (managing engineers, performance reviews, compensation decisions)
  • Demonstrated ability to personally deliver production-grade software while managing a team
  • Strong stakeholder management and cross-organizational influence skills
  • Proven track record developing engineers and coaching senior individual contributors
  • Undergraduate degree in Computer Science, Information Technology, or related field, or equivalent experience
  • Experience in observability, reliability engineering, or automation domains
  • Cloud infrastructure fluency (AWS preferred — ECS, Lambda, infrastructure-as-code)
  • Familiarity with SRE practices: incident response, chaos engineering, production readiness, SLO-driven operations
  • Program/product management sensibility — ability to sequence a roadmap and drive platform adoption
  • Fluency in agentic tooling and AI-augmented engineering workflows

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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