Xero

Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.

Melbourne, Victoria, AUS

Hybrid

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Jobs//Hybrid//Palm Bay-Melbourne-Titusville//Developer + Engineer//

Engineering Manager - Platform Elements

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team:

Platform Elements is a cross-functional agile infrastructure development team. The Platform team builds platform products to enable Xero development teams to build and ship software in a fast, reliable and secure manner. Platform leverages modern cloud computing tooling and continuous integration practices. Through our customer centric approach we aim to reduce the cognitive load for Xero Product teams.

They embed with teams or engage through targeted projects to tackle complex, high-priority work which fast-tracks uplifting systems to follow best practices. For example, migrating systems from manually-created EC2 instances to immutable containers running on Kubernetes, or implementing automated build/deploy pipelines in CI configured via code.

Our product engineering teams are their “internal customer” - so working effectively across a large group of people as a team is a key to success. They operate Delivery & Support services centered on uplifting non-functional aspects of software, through enabling and helping engineers to continuously improve their systems. They take pride in measurement, and extend this to capturing feedback from our customers to learn and improve on the services we deliver to them.

What you'll do:

You’ll engage, understand, collaborate, and communicate effectively with peers and teams across Xero to drive continuous improvement towards Xero’s sustainably excellent engineering vision.
You’ll help lead your team to successfully identify, scope, manage, and complete work which delivers measurable improvements to production systems in a timely manner.
Be a key member of the engineering leadership team where you will drive performance, culture, an inspiring environment an continuous improvement of team rituals and processes
Maintain current knowledge of technologies used in the development of Xero’s software applications.
Manage stakeholder expectations and build relationships
Promote a culture of measurement, data-driven decisions, hypothesis-driven development, and continuous improvement.
People Management across different geo-locations
Attract, recruit, and retain capable people, building on and complementing the diversity of our teams.
Provide technical coaching, mentoring, and training to people and teams with the tools and practices we use, to empower them to execute successfully and with autonomy
Create a culture for your teams that is fun, rewarding, innovative, and results-driven. Manage and provide feedback to your team, to support high performance and personal and professional development.

What you bring:

Extensive people management experience.
Experience leading lean software engineering teams which own their software in production, including CI/CD pipelines, infrastructure, SLOs, and on-call/incident management.
Proven experience building and running secure, highly-available production software and infrastructure in AWS (or comparable cloud platform).
Strong working knowledge of multiple programming languages, operating systems, and networking protocols.
Ability to build, lead, mentor, and develop an engineering team.
A passion for measurement, data-driven decision making, hypothesis-driven development, and developer experience.
Excellent communication and networking skills - ability to work with a wide variety of people.
Ability to take initiative combined with commitment to continuous improvement and quality.

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

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Christina Rowe

Global Head of Learning and Capabilities

CREATING SAFE SPACES

Share your voice and find support

As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.

Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.

Erika Porras Gutierrez

Platform Engineer

EDUCATION FOSTERS EMPATHY

A focus on learning cultivates compassion

Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.

Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.

Eean Tyson

Talent Specialist

BELONGING BUILDS PROGRESS

Inclusion defines connections and the talent search

Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.

I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

What are Xero Perks + Benefits

Xero Benefits Overview

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Culture

Volunteer in local community

Xero employees are given a day off each year to volunteer in their communities.

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Hybrid work model

Remote work program

Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.

Mandated unconscious bias training

All Xero employees will complete online unconscious bias training during on-boarding

Diversity manifesto

Diversity employee resource groups

Hiring practices that promote diversity

The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.

Health Insurance + Wellness

Flexible Spending Account (FSA)

Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA

Disability insurance

Xero's long and short term disability plans provide income protection at 60% of annual base salary

Dental insurance

Cigna dental PPO plan

Vision insurance

VSP vision plan

Health insurance

Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees

Life insurance

Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000

Pet insurance

Wellness programs

Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health

Team workouts

Mental health benefits

Concern EAP benefits for all employees

Wellness days

Financial & Retirement

401(K)

401(K) matching

Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions

Company equity

All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period

Child Care & Parental Leave

Generous parental leave

26 weeks paid parental leave.

Return-to-work program post parental leave

Fertility benefits

Vacation + Time Off

Generous PTO

Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day

Paid volunteer time

Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year

Paid holidays

Paid sick days

Each employee is granted 10 wellness days per year in addition to our generous PTO

Flexible time off

Office Perks

Commuter benefits

Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses

Company-sponsored outings

Annual holiday party, as well as a summer celebration!

Free snacks and drinks