Engineering Manager (Network and System administration)

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

The Engineering Manager is responsible for managing the operations and maintenance of an organization's network infrastructure. This includes ensuring optimal performance, availability, and security of the network and managing a team of network engineers, technicians, and support staff. The role involves strategic planning, daily operational management, and troubleshooting of any network-related issues, ensuring business continuity.

Key Responsibilities:

Network Operations Management:

• Oversee the day-to-day operations of network systems (LAN, WAN, WLAN, VPN, firewalls, routers, and switches).
• Ensure continuous monitoring of network performance and uptime.
• Develop and implement strategies for optimizing network performance and capacity.
• Manage network outages and provide quick resolution to restore service.
• Implement network security protocols to protect against cyber threats.

Team Leadership:

• Manage, mentor, and lead the network operations team (engineers, analysts, and technicians).
• Assign tasks, projects, and responsibilities to team members based on skill levels and operational needs.
• Facilitate ongoing training and development to keep the team updated on new technologies.

Network Security:

• Collaborate with the security team to ensure that network defenses are up-to-date.
• Manage firewalls, VPNs, intrusion detection systems (IDS), and other security tools.
• Monitor and respond to potential security breaches or vulnerabilities in the network.

Incident and Problem Management:

• Develop and maintain incident response protocols for handling network-related issues.
• Investigate and resolve critical incidents, ensuring minimal impact on business operations.
• Perform root-cause analysis to prevent recurring issues.

Capacity Planning and Network Optimization:

• Analyze and plan for future network capacity, considering business growth and technology trends.
• Evaluate and recommend network hardware, software, and services to support business requirements.
• Implement network optimization solutions to ensure maximum efficiency and performance.

Documentation and Reporting:

• Maintain detailed documentation of network configurations, processes, and operational procedures.
• Generate regular reports on network performance, incidents, and team productivity.
• Provide network performance data to upper management and make recommendations for improvements.

Vendor and Contract Management:

• Liaise with external vendors, service providers, and consultants.
• Evaluate and manage contracts, service-level agreements (SLAs), and maintenance agreements.

Qualifications

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5-7 years of experience in network administration or operations.
• Prior experience in a management or supervisory role.
• In-depth knowledge of networking concepts and technologies, including LAN, WAN, VPN, SD-WAN, and MPLS.
• Experience with network hardware (e.g., Cisco, Juniper, HP) and software tools (e.g., Wireshark, SolarWinds, etc.).
• Strong understanding of network protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.).
• Familiarity with network security tools and protocols (firewalls, IDS/IPS, encryption, VPN).
• Leadership and Management:
• Proven experience managing network operations teams in a fast-paced environment.
• Excellent leadership and communication skills.
• Ability to manage multiple projects and prioritize tasks efficiently.
• Problem Solving:
• Strong troubleshooting skills and the ability to resolve complex technical issues.
• Experience in managing and solving network incidents quickly and effectively.

Work Environment:

• This position may require being on-call for network emergencies outside of regular working hours.
• The role may involve working with a distributed or global network, requiring coordination across different time zones.

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Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.