Engineering Manager - Integrations and Onboarding

Reposted 5 Days Ago
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Hiring Remotely in Canada
Remote
Senior level
Healthtech
The Role
Lead a cross-functional engineering team responsible for client integrations. Balance technical contributions and team leadership while collaborating with stakeholders on project delivery.
Summary Generated by Built In

About us

At Ada, we envision a world where everyone gets the healthcare they need. Yet, millions remain undiagnosed and untreated due to the complexity of identifying rare and underrecognized conditions, even when effective treatments exist

We’re changing that. Powered by leading AI and built by a team of physicians and clinical scientists, Ada helps people get answers faster, identifying those at risk and guiding them to the right care. Every successful journey makes us smarter and able to help more people.

If you’re passionate about transforming healthcare and ensuring no one goes undiagnosed, join us and be part of what’s next.

About the role

We are seeking an Engineering Manager to lead a small cross-functional engineering team focused on evolving, onboarding and integrating Ada’s solutions into customers’ systems (Health Systems and Life Sciences). This team owns critical services that are configured and deployed to meet customer requirements.  You will perform a player-coach role - ideal for a technical leader who wants to remain hands-on with code while continuing to hone their management skills. You will split your time between technical contribution (architecture, code review, key feature development) and people leadership (mentoring, career development, and process improvement).

You will partner closely with Solution Architects, Product Managers to define technical feasibility for enterprise clients and ensure we deliver robust, safe, secure, and scalable integrations.

This is a remote position based in Canada.  Our preference is for candidates located in Eastern or Atlantic time zones as there is a lot of crossover and interaction with teams located throughout Europe.

What you’ll do

  • Technical Leadership & Execution

    • Act as a hands-on technical lead for the squad, contributing to code (Kotlin/Spring Boot/React), reviewing PRs, and driving architectural decisions.
    • Ensure the reliability and scalability of our client-facing integration layer (SDKs, APIs, SSO).
    • Participate in the on-call rotation and lead incident response for the team’s services, ensuring high availability for our clients.
    • Champion and drive engineering best practices.

    People Management & Team Development

    • Manage a small team of engineers; responsible for 1:1s, performance feedback, and career growth planning.
    • Foster a strong culture of ownership where engineers feel empowered to deliver high-quality work.
    • Collaborate with stakeholders to align individual goals with company objectives.

    Delivery & Stakeholder Management

    • Collaborate with Product Management to estimate complex integration projects and establish realistic delivery timelines.
    • Serve as a technical voice in conversations with enterprise clients when deep technical expertise is required (e.g. integration scoping).
    • Own the delivery process for the team, ensuring smooth sprints and predictable release cycles and on-time delivery of initiatives.

What you’ll bring

  • 5+ years of software engineering experience with a strong background in full-stack development.
  • 1-2+ years of experience in a leadership capacity (e.g., Team Lead, Tech Lead, or Engineering Manager).
  • Proven track record of balancing hands-on coding with coordination or leadership duties.
  • Experience working with external client integrations, APIs, or SDKs in a SaaS environment.
  • Experience working with distributed/remote teams.
  • Technical Proficiency: Strong grasp of software architecture, REST APIs, and modern cloud infrastructure. capable of deep-diving into code to unblock the team.
  • AI-Augmented Development: Familiarity with AI-assisted/agentic coding workflows (e.g., GitHub Copilot, Cursor). You view these tools as a "force multiplier", but maintain the rigour to audit and review every line of generated code.
  • People First: A genuine interest in coaching and mentoring engineers to help them improve their craft.
  • Customer Focus: Understanding of the constraints and requirements of enterprise clients (Security, SLAs, Compliance).
  • Communication: Ability to translate technical complexity into clear updates for stakeholders and non-technical partners.
  • Operational Excellence: Comfortable with on-call responsibilities and managing production environments.

What’s awaiting you at Ada

  • Flexible working hours to maintain a healthy work/life balance.
  • 20 days vacation, plus public holidays to unplug, rest and recharge.
  • Corporate Health Insurance
  • Support to set up your home office space, with the option for a co-working space subscription for our remote employees.
  • Parental benefits.
  • Employee Assistance Programs to help you look after your emotional wellbeing and deal with life’s challenges.
  • Online Academy for learning and development opportunities.

At Ada, inclusivity isn't just a goal – it's our foundation. 

As a proud equal opportunity employer, we embrace diversity in all its forms. We encourage applications from every corner of society, regardless of race, color, religion, sex, pregnancy status, national origin, age, physical and mental abilities, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by law. 

Join us in shaping a more inclusive tomorrow. 

Contact

Please note that we do not accept applications sent via email. All applications need to be completed using the online form.

 All your information will be kept confidential according to GDPR guidelines.

*Any commercial activities concerning this advertisement will not be appreciated.

Top Skills

Cloud Infrastructure
Kotlin
React
Rest Apis
Sdks
Spring Boot
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The Company
New York City, New York
284 Employees
Year Founded: 2011

What We Do

Ada is a global health company created by doctors to improve human health by transforming knowledge into better outcomes.

Ada is the world's most popular symptom assessment app, with 13 million users and 32 million completed assessments. Every three seconds, someone turns to Ada for personal health guidance.

Our powerful enterprise solutions help partners inform health decisions, triage to appropriate care, and reduce avoidable costs. We work with healthcare systems and providers, insurers, payers and commissioners, life sciences, employers, governments, and non-profits.

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