The Mural Compose team is ambitious and fast-moving. We are passionate builders who love to experiment and iterate. Our project is seeking to leverage the latest technology in AI to acquire new customers and expand our revenue base as broadly as possible. This team is at the front of our product strategy and future growth.
YOUR MISSION
You'll lead the team behind one of Mural's most important bets. In the near term, you'll take our AI native product from early access to a product that customers rely on every day, raising quality, reliability, and speed as more users come on board.
Expect a very hands-on role. You'll review PRs, set the technical standards the team builds to, and stay close to the code and architecture decisions. You'll also keep the team's pace high and sustainable while building a high-performing team in a remote-first way.
WHAT YOU'LL DO
Lead, hire, and grow a team of full-stack engineers through regular 1:1s, clear expectations, coaching, and performance management.
Own delivery end to end with a fast, experimental loop: ship early to real users, measure what works, and iterate quickly without losing reliability.
Partner with Product and Design as co-owners of the Compose roadmap, using customer feedback and usage data to decide what to build, cut, or double down on.
Raise engineering craft across testing, observability, and AI-assisted development, and model Mural's remote-first, work-in-public culture at a sustainable pace.
2+ years managing software engineers directly, with responsibility for hiring, coaching, and performance management.
5+ years of prior experience as a software engineer building and operating production applications, with hands-on technical work in the last 3–4 years.
A solid technical foundation, enough to lead architecture discussions and review code with credibility.
A bias for experimentation: you make sound calls quickly, learn from data, and change course when the evidence says so.
A people-first approach: you lead with empathy, listen first, and build the trust and psychological safety that help each person do their best work.
Excellent communication skills, including explaining technical tradeoffs clearly to product, business, and customer stakeholders.
Experience leading a team that shipped LLM-powered features to production, including evaluation, quality monitoring, and cost management.
Experience building AI agents, retrieval systems, knowledge graphs, or familiarity with Model Context Protocol (MCP).
Our Stack
Azure OpenAI, React, Node, MongoDB
Equal OpportunityWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills Required
- 2+ years managing software engineers directly, including hiring, coaching, and performance management
- 5+ years building and operating production software applications
- Hands-on technical software engineering experience within the last 3–4 years
- Solid technical foundation for leading architecture discussions and reviewing code
- Excellent communication skills, including explaining technical tradeoffs to product, business, and customer stakeholders
- Experience leading a team that shipped LLM-powered features to production
- Experience with LLM feature evaluation, quality monitoring, and cost management
- Experience building AI agents, retrieval systems, or knowledge graphs
- Familiarity with Model Context Protocol (MCP)
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate. Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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