UX Designer - naviHealth - Brentwood, TN or Telecommute at Optum

| Brentwood + 25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Careers with naviHealth. At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care.
naviHealth is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status quo for care transition solutions. We do health care differently and we are changing health care one patient at a time.
The User Experience Designer is a hands-on, individual contributor. You will build prototypes, draw user interfaces, and design software experiences for clinical roles, as well as users in Hospitals and Post-Acute Care facilities. From day one onward, you will design complex software with a deep purpose.
Designers are the chief evangelists for our users. It is critically important to make tools that perfectly match their workflows - to optimize the experience of a clinician supporting all aspects of a patient's journey. Making these tasks effortless and efficient gives us purpose and brings great value.
You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.
Primary Responsibilities:
  • Creating design deliverables including: high and low fidelity prototypes, information architecture diagrams and workflows, and usability tests to validate our software products including mobile and desktop devices
  • Create intuitive, user experiences with strong, conceptual design thinking
  • Collaborate with front-end UI and back-end developers, product management, support, and other cross-functional teams to meet highly technical business objectives for naviHealth's products
  • Translate ideas and concepts into workable wireframes, user task flow diagrams or journey maps, interactive prototypes, and functional design specifications
  • Work to achieve operational targets with an impact on the overall achievement of the team
  • Communicate and present to key stakeholders, user needs, and optimal design solutions
  • Follow an Enterprise Style Guide (design patterns) to work systematically within a suite of products. Sometimes creating unique elements that relate to the patterns of an established design system
  • Participate in many forms of user testing and validation. From simple, internal impressions, to formally moderated user tests to validate the product's direction and usability
  • Perform other duties and responsibilities as required, assigned, or requested

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Successful completion of an Associate's program or higher, plus 2+ years of practical experience OR a certificate program in Graphic Design, Interaction Design, Industrial Design, Human Computer Interactions, or Product Design with relevant training (includes User Experience boot camps, e.g. General Assembly, Flatiron School or similar)
  • 2+ years of relevant experience in graphic design, interaction design, information architecture, front-end development, or User Experience design
  • Experience with, or ability to learn, Product Metrics tools - e.g., Pendo, Google Analytics
  • Without writing code, understand technical possibilities and limitations of enterprise software. Be able to think in terms of what the technology can do without limiting options or prematurely optimizing the design
  • Ability to work while supervised by mentoring designers as well as share work freely with peers
  • Ability to face problems/issues that require a basic understanding of the products with a strong analytical ability
  • Clearly communicate detailed information (both spoken and written)

Preferred Qualifications:
  • Bachelor's degree in design or related field
  • Experience with the tools and craft of UX Design: interactive prototypes, visual design mockups, journey maps and work-flows, user-testing methods, persona development - using such products as Sketch/Invision, Adobe Creative Suite, Axure or Figma
  • Interest and experience with front-end coding languages and techniques
  • Experience working with pattern libraries (style guides, design systems, and components)
  • Psychology or user research background

Working Environment and Physical Demands:
  • The work environment is a corporate office setting
  • This position requires the regular use of computers for the majority of the day, however standing options or flexible desk arrangements are available
  • Travel requirements: 10% travel to customer locations or interoffice. This is an opportunity to engage with actual users or to work directly with colleagues at different locations. Domestic travel only

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
About naviHealth
Being a pioneer in post-acute management and care transitions with 19 years of experience, naviHealth is uniquely positioned to manage patients, improve clinical and financial outcomes, and share risk with payors and providers. We provide clinical service support alongside proprietary technology and advisory solutions that empower health systems, health plans and post-acute providers to navigate care episodes across the continuum, with the goal of reducing waste and improving patient outcomes.
Our values
We care about the people we serve.
We care about each other.
We care about our communities.
We embrace innovation.
We like simple.
The above statements are intended to describe the general nature and level of work performed by colleagues assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. naviHealth reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
naviHealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected status under applicable laws and will not be discriminated against on the basis of disability.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.
Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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