Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.

About Us

We are a speech-and-video AI technology company creating path-breaking and mind-numbing products using AI, NLP and ML technologies. We are growing and looking for talented engineers with a passion for creating world-class user experiences and delighting customers. 

About You

You are a javascript/html/css yoda who thinks JS closures are the best of any language bar none, Promises is not simply something you keep, you can debate on the virtues of Hoisting of JS variables no-end, and Currying of functions is not about swishing 3-pointers. You’ve interacted with customers, product owners and designers to really understand what it takes to delight your application’s users. You’ll get to work on a brand new product line using cool tech like ReactJS, ReactNative and Alexa creating web, chrome extension and mobile apps. This role comes with an attractive compensation and benefits package, and a fun work environment!

Qualifications

You are a javascript/html/css yoda who thinks JS closures are the best of any language bar none, Promises is not simply something you keep, you can debate on the virtues of Hoisting of JS variables no-end, and Currying of functions is not about swishing 3-pointers. You’ve interacted with customers, product owners and designers to really understand what it takes to delight your application’s users. You’ll get to work on a brand new product line using cool tech like ReactJS, ReactNative and Alexa creating web, chrome extension and mobile apps. This role comes with an attractive compensation and benefits package, and a fun work environment!

· Bachelor's/Masters in Computer Science, Computer Engineering or software programming related field of study 

· 4+ years experience in engineering roles

· Proficiency in Javascript, TypeScript, HTML, CSS

· Experience with ReactJS is critical for this role

· Having developed Enterprise applications, experience with SaaS apps is a big plus

· Experience working with Ux designers, Product experts and working in small teams in rapid development environment

· You are a tinkerer, have a creative mind, and a keen ability and initiative to think “beyond” -- aka a “startup mindset” 

· Green Card holder or a US Citizen preferred.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com