Technology Specialist (Monitoring & Observability) (Atlanta, GA)

| Atlanta, GA
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Job ID: 159886
Required Travel : No Travel
Managerial - No
Location: :USA- Atlanta Georgia (Customer Site)
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com
In one sentence
Responsible for providing best-in-class technical support to a global customer base.
Maintains full ownership of the up keeping of the ELK based monitoring platform of a large enterprise echo system consisting hundreds of services running on diverse platforms.
What will your job look like?
• You will be implementing, maintaining & administering ELK (Elasticsearch, Logstash and Kibana) stack solutions and tools in multi node cluster environments.• You will create and managing Elasticsearch Index schema's and mappings.• You will develop logstash pipelines to parse the ingested data.• You will develop ML pipeline required for time series models for alerting systems.• You will develop data pipeline for extraction, analysis, labeling, dataset versioning, model evaluation and deployment.• You will assist implementation and administration of Elastic Platform on Kubernetes.• You will configure beats and possibly other ELK Stack components to collect and store the Metrix data. • You will work on Linux environment to configure and maintain ELK on Linux operating systems including system configurations, security/os patching, scaling, and version upgrades.• You will partnership with application teams to complete required tools installation and ELK updates, patches, version upgrades when required.• You will work with on-prem and Azure cloud infrastructures for the integration, maintaining and migrate of ELK clusters.• You will work on cloud and on-prem monitoring and APM tools like Insight, TAPM, Prometheus & Grafana.• You will do performance tuning of ELK clusters, indices and shards.• You will be responsible for providing Customer Operations engineering team with a stable logging and monitoring platform.• You will implementing measures to maintain high performance and uninterrupted availability of the ELK clusters, and other APM platforms. • You will collaborate with Incident Mgmt and operational team to troubleshoot and resolve ELK Platform issues within set SLAs.• You will implement intelligence to create Alerts using Log Analyzer and other APM tools to detect and notify system abnormalities.• You will guide and help operation team in creation and optimization of custom queries, saved searches, visualizations, and dashboards in Kibana UI and other APM tools.
All you need is...
• 4-6 years' experience as a Software Engineer Supporting ELK platform for large enterprise application monitoring.• Must have experience in real time trouble shooting and resolution of critical production issues related to large ELK based monitoring system. • Must have experience implementing, maintaining & administering ELK (Elasticsearch, Logstash and Kibana) stack solutions and tools in multi node cluster environments. • Must have experience creating custom queries, saved searches, alerts, visualizations, and dashboards in Kibana UI.• Must have experience on AI and ML related tools like Neural Networks, Long Short-term Memory (LSTM), Keras, TensorFlow, Scikit-Learn.• Must be proficient in Linux commands.• Must have experience working in Linux environment to configure and maintain ELK on Linux operating systems including system configurations, security/os patching, scaling, and version upgrades.• Must be Knowledgeable/familiar with networking concepts for problem solving/troubleshooting effectively to resolve problems related to distributed ELK infrastructure.• Must have experience in access control, SSL/TLS configuration, certificates, SSO authentication technologies to use ELK and security aspects.• Must have experience on cloud monitoring tools or APM tools such as TAPM, AppDynamics, Prometheus & Grafana.• Must have Hands on experience with Scripting language, python, go, ruby, bash, or power shell..• Knowledge of Azure cloud is an advantage. • Knowledgeable/familiar with implementation and administration of Elastic Platform on Kubernetes. • Maintaining a positive and supportive work culture• Good facilitation skills and team-player attitude.• Must have strong Ability to communicate effectively both verbally and in writing to large audience including customer.• Ability to work under high pressure, and handle conflicting production requirements quickly.• Flexible to support late hours and weekend.
Why you will love this job:
• Build your skills and work on a broad scope of activities• As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions• We will provide you a scope for professional development• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as Unlimited Vacation, sick time, and parental leave!
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
More Information on Amdocs
Amdocs operates in the Cloud industry. The company is located in Chesterfield, MO and Jersey City, NJ. Amdocs was founded in 2022. It has 31189 total employees. To see all 168 open jobs at Amdocs, click here.
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