Job Title: Technical Manager - Network Reliability Architecture and Engineering
Reports to: Head of Security Engineering
Location: Remote in any of these states: California, Maryland, District of Columbia, Pennsylvania, Virginia, Indiana, Washington
Job Class: Exempt
About SHEIN
SHEIN Distribution Corporation distributes SHEIN's products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEINTo learn more about SHEIN follow us @us.shein.com,sheingroup.com, Instagram.com/sheinofficial, Instagram.com/shein_us, youtube.com/shein.
Position Summary
SHEIN Global Security and Risk Management (GSRM) is a global security organization that oversees security infrastructure, risk management, data privacy, governance and regulatory compliance across SHEIN's global footprint. It is composed of a team of security professionals, innovators and thought leaders that have had decades of global security experience, led large scale transformations, and served in Fortune 500 executive roles.
Here, innovation isn't simply about protecting and defending our company. We develop solutions that are practical today and scalable tomorrow; and we create collaborative teams dedicated to innovation across each of our businesses to share our common values and vision.
The Principal (Lead) Network and Security Architect focus will be on the architecture of all enterprise Network and integrated Cloud security site interconnectivity. The engineer within GSRM, is responsible for leading the design, implementation and execution of platform, policy, playbook and protocol development for network reliability engineering. There will be a close relationship between the Network team, security engineering and operations (SOC) teams supporting, network interconnectivity, incident response and connectivity resolution on a global scale. This Architect and Engineering expert will ensure all production network and security controls and technologies are evaluated, enabled, monitored and built with efficacy and effectiveness to meet or exceed industry guidelines. Engineering members will contribute toward baselining established polices and SLAs, across all aspects of the network and security operating framework and making recommendations for constant improvement, while keeping the business and customer experience in mind.
This Security Engineer should have a deep technical understanding of network, application, host and network security practices, as well as all incident response protocols and practices. Must be familiar with security industry standards and best practices, and must be able to effectively work with development, application and operational counterparts, across a broad deeply technical environment in all network and security areas common within an e-commerce and technology industry. This Security Engineer will also assist their leadership with ensuring all networking platforms and technologies are properly supported, implemented and sufficiently met the needs for which they are deployed to protect SHEIN confidential and proprietary data.
Responsibilities

• This is a hands on opportunity that will require a comprehensive understanding of enterprise interconnectivity and technologies capable to providing direct, reliable and redundant connectivity
• Have a working knowledge of SD-WAN type of interconnectivity, in a distributed environment, on dedicated technologies similar to Fortinet.
• Should have a working knowledge of all enterprise type connectivity requirements, AWS/Azure/Google Cloud/Tencent/Alibaba type providers and related architectures, for enterprise interconnects, data tunneling and reliable reachability.
• Should have managed a distributed environment at scale inclusive of network interconnectivity with security best practices and segmentation
• Understand and be able to troubleshoot end-to-end global and remote office, user connectivity to enterprise locations and cloud-based infrastructure systems and services
• Should be able to document to perfection, planned change activities (similar to SOP with back out plans) for stable change management
• Required (and demonstrated) to document each site in detail via whiteboard and Visio type software, write clear and concise direction for operational support and maintain all documentation to company standard.
• Leverage Fortinet platforms, to act as an SD-WAN technology, interconnecting global offices for direct, secure and segmented connectivity
• Build ADHoc network connectivity, on a global scale, for quick stand-up of remote locations.
• Collaborate with the security reliability engineering, change management, threat hunting, vulnerability management and incident response functions and participate in any day-today cross functional relationships to fulfill business needs.
• Participate in creating and updating new strategy, project plans and policy documents based on security and data protection requests that map to SHEIN's business requirements
• When needed liaise with external agencies, such as law enforcement, standards and technology organization, advisory bodies and industry and peer working groups as necessary, to ensure that the organization maintains a strong security posture and technical congruency.
• Work directly with business units to facilitate change requests, incident response protocols, data analysis, solution requirements and technology roadmaps to ensure compliance with industry and regulatory standards.
• Establish credibility throughout the global organization by earning the reputation for being a proactive leader.
• Architect visibility/protection type technologies, sustaining high-availability service levels and ensure fulfillment of business-wide service levels.
• Demonstrates continuous effort to improve system security while maintaining the best possible performance, streamline work processes and work cooperatively and provide quality seamless customer service.

Skills and Qualifications

• A minimum of 10 years of experience in enterprise networking, cloud and premise reachability and experience in e-commerce, ISP or technology industry preferred
• Possess a Bachelor's degree or higher in the field of engineering, computer science or equivalent advance technology field of study
• Strong knowledge of data privacy regulations and guidelines similar to GDPR, CCPA, PCI, CPA etc.
• Experience building and running from ground up a segmented, highly available, geographically redundant, secure and platform managed network and security systems/applications.
• Must have experience partnering with global ISP's for circuit provisioning, connectivity reporting and SLA adherence
• Experience with change management lifecycle, development and regular preparation of management status and key metrics reports
• Should have strong process and procedure ownership experience for audit and control systems
• Ability to translate network interconnectivity to enterprise and cloud resources from a technical perspective to business-line understanding and execution
• Ability to work with extremely technical staff working on very sensitive subject areas and with extremely sensitive information
• High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity
• Must be able to support on-call, escalation and high-paced/ fast tempo production environments
• Must be a strong communicator with exceptional verbal and written communication skills to translate the vision and strategy into clear priorities and direction, both internally and externally.

SHEIN Technology, LLC is an equal opportunity employer committed to a diverse workplace environment.