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The Systems Engineer is responsible for designing, implementing, operating, and maintaining systems, servers, and related components to ensure high levels of availability and security of the system. This person will help in planning and implementation of standard operating procedures for DataCenter + Hybrid Cloud Infrastructure provisioning and maintenance that will be consistent with organization goals, industry best practices, and security requirements. The Systems Engineer will support the company's overall strategy focused mostly on benefits/improvements of moving workloads to Hyatt's hybrid infrastructure model (on-prem & public cloud). Assist with any other Infrastructure duties and tasks that may be required.
Position Responsibilities / Essential Functions• Provide tactical direction with the IaaS solutions (private cloud vs public cloud) of the company• Ensure the 24x7 availability and reliability of DataCenter and Cloud infrastructure.• Manage partnership with IT Teams: Netops, PlatformEng, PlatformOps, Application stakeholders, including vendors and service providers• Evaluate industry best practices and apply them as appropriate, keeping management apprised of trends and emerging technologies• Keep abreast of current threats and countermeasures, and knowledgeable of latest advances in hardware, tools, and technologies useful to fulfilling strategic goals• Document and monitor requirements needed to institute solutions and ways to improve current state of hybrid infrastructure systems.• Demonstrate a commitment to Hyatt core values.• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Experience• 5 years in IT operations with multi-site enterprise experience• 3+ years design, build, and maintain Linux/Unix environment• 2+ years hands-on experience on engineering AWS/Azure cloud solutions• 2+ years design, build, and maintain Linux environments at scale• Operational experience with the following technologies: Any Linux flavor, IBM AIX in a private/hybrid DataCenter solutions (VMWare, Baremetal) with solid understanding of networking concepts
Education• Bachelor's degree in computer science, engineering, or related technical field
Certificates, Licenses, Registrations• Any certification at least on one of the following (nice-to-have):
RHCSA/RCHE, CompTIA Linux+, Linux Foundation
Computer Skills Needed to Perform this Job• Advanced knowledge of large scale Linux virtualized environments, including patch compliance and package management for RedHat Enterprise Linux/CentOS• Experience supporting Dell and/or IBM rack servers and tools like OpenManage, iDrac, HMC.• Experience using tools such as Nagios, DataDog, BigPanda for monitoring systems and observability.• Experience maintaining and troubleshooting Postfix SMTP, LDAP, DNS, SFTP, and TLS/SSL certificates.• Ability to develop and maintain programs and scripts that aid in the automation of administrative tasks using various shell and scripting languages (primarly bash, python, perl) with experience in GitOps• Basic knowledge on "Infrastructure as Code" concepts and use automation tools: Terraform, Ansible, SaltStack, Jenkins, python• Working knowledge on multiple private/public cloud providers: VMWare, Azure, AWS• Highlevel understanding of traditional web-app-db architecture patterns, IaaS, and PaaS Cloud scenarios.• Working knowledge of networking and network service fundamentals (routing, proxy-load balancing, DNS/DHCP, API gateways)• Institute the "DevOps" mindset on day to day workloads to create solutions and solve complex problems for IT Infrastructure• Operational knowledge and integration of CyberSecurity focused technologies: CrowdStrike, Rapid7, CloudManagement tools• Experience implementing CIS Standards, PCI, and SOX compliant systems• Excellent troubleshooting skills
Additional Comments and Requirements • Excellent written and verbal communication skills• Ability to work within a team, cross-train other engineers, and be comfortable to be a tactical decision maker• Participate in technical discussions that would help support the IT and business initiatives globally.• Willingness to participate in an on-call support rotation