Spectrum
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Systems Engineer IV Fault and Performance, Spectrum Enterprise

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At a glance:

  • Are you a technically sophisticated professional skilled at improving enterprise-wide systems to enhance the client experience?
  • Can you commit to a technical position guiding cross-functional teams through the development of innovative applications and platform solutions?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?


Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
industry-current technical skills, you plan, design, develop and implement innovative applications and platform solutions. As the Systems Engineer IV, you enhance the client experience by leading improvements for security, service delivery, data center, service desk management, operational support systems (OSS) and business support systems (BSS). You excel at identifying and adopting enterprise-level operational practices and procedures across a highly complex back-office space for business as usual tasks, deployment, incident management, monitoring, capacity planning, forecasting, resiliency, hardening and DR/HA.
You are passionate about developing system enhancements through the establishment of a corporate operational playbook using standard operating procedures and implementing platform upgrades. You guide the adoption of approved application and data center architecture and design and security solutions. You optimize the department by serving as a leader in staff development efforts. You thrive in an office environment and excel at administering systems across the organization. You report to the Manager of Systems Engineering for goals, guidance and assistance.
Position benefits:

  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.


What you will do:

  • Encourage company-wide excellence and growth by supporting all technical efforts to enhance the client experience.
  • Successfully support mission-critical business systems by providing network security, high availability, fault tolerance and scalability.
  • Drive business operations through the design, deployment and maintenance of the application and platform ecosystem and related back-office infrastructures.
  • Guide projects by demonstrating knowledge of IT operations, application monitoring, deployment and configuration management, performance optimization, forecasting, cloud computing, data center operations, troubleshooting and implementation coordination.
  • Maximize business growth by becoming a trusted partner of the engineering team through the delivery of excellent client service and mentoring other engineers in key elements of the system.
  • Maintain continuous network operations by troubleshooting and resolving major advanced planner and optimizer (APO) and system issues.
  • Continuously improve operational efficiencies through process design and redesign as business objectives and strategies evolve.
  • Effectively plan projects and provide management to ensure high-quality standards and timely completion within budget.
  • Position the company at the forefront of the telecommunications industry and expand the product offerings by working with Architects and Engineers to research, identify, model and implement technology opportunities and their business applications.
  • Ensure proper configuration and technical performance by testing and validating new hardware and connections.
  • Comply with all industry-specific local, state and federal regulations for every project and understand and follow company policy.


Required keys for success:

  • Six or more years of experience as a system or server administrator.
  • Expert in using ticketing and software tools to support current operations.
  • Infrastructure knowledge, to include Raw Iron, SteelCloud, Elastic Cloud, OpenStack and AWS.
  • In-depth systems knowledge, such as Linux, Unix, Oracle, Splunk, open systems interconnection (OSI) stack and application architectures and supporting or integrating applications.
  • Knowledgeable of as the OSI Model and transmission control protocol /internet protocol (TCP/IP).
  • Deadline-driven with the ability to learn new technologies and work in a fast-paced team environment.
  • Proven leadership and communication skills for internal and external relationships.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Effective written and spoken English communication skills with all levels of an organization.


How you will stand out from the crowd:

  • Knowledge of Spectrum Enterprise products, services and culture.


Your education:

  • Bachelor's degree in computer science, electrical engineering or a related field, or an equivalent combination of education, training and experience (required).
  • Cisco certified network professional (CCNP) or Cisco certified network associate (CCNA) (required).
  • Linux, Oracle, Splunk Unix or other system administration certification (preferred).

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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