Organizational Level 1 : Amdocs Services
Organizational Level 2 : Amdocs SI Services
Manager : Shabi Yehudai
Location : USA-TX, Dallas, 211 S Akard St (CU)
Talent Acquisition: Ranjit Bhutani
Required Travel : Minimal
Open to Relocation : Relocation - No
Referral Bonus Reward Amount * : $1,000.00
* In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled
Who are we?
Every day, billions of transactions, calls and messages that hold the world's communications fabric together run on systems that Amdocs has helped create.
Because we work with some of the largest and most innovative companies on the planet, our work makes an impact. Over the past four decades, we have continually reinvented ourselves, and as we keep moving into exciting new areas such as media, gaming, IoT, 5G, cloud services and more, there are always opportunities for us to grow and develop. We will nurture your entrepreneurial instincts with open doors and promote your ability to seize the day. Our company comprises amazing people, a supportive atmosphere and a culture built on mutual support, respect and a "feel good factor" that can only happen in a workplace built by the kind of people Amdocs employs.
Make your career journey with us.
In one sentence
At Amdocs, we are leading the digital revolution and transforming large organizations with technology. Our software powers some of the largest organizations in the world and we are looking for someone to join our team and help us build the future.
What will your job look like?
We are hiring for our Performance and Resiliency team. This team will be responsible for planning, designing, and rolling out proactive resiliency practices which protect customer journeys from disruption and avoid re-engineering costs through the early detection of existing and emerging resiliency threats. The successful candidate should have wide experience with Performance testing, Monitoring, debugging incidents and partnering with teams to improve reliability and performance of systems and services.

• Execute Benchmark, load, stress, endurance, and other non-functional performance tests.
• Monitor application logs to determine system behavior. Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.
• Generate performance graphs, session reports and other related documentation required for validation and analysis.
• Identifying memory leakage, connection issues & Bottleneck problem in the application.
• Design, develop and execute Chaos Engineering experiments, that uncover system vulnerabilities which could potentially lead to outages and adversely impact business

What will your job look like...... (Continued..!!)

• Automate Chaos experiments through chaos engineering tools (Chaos Monkey, Gremlin etc) to run continuously and enhance observability through SRE dashboards to have real time performance monitoring and to quickly identify issues
• Collaborate with operations and application engineering teams to design and execute production game day scenarios that will help enhance emergency response processes
• Develop requirements to enhance observability of performance visuals, implement telemetry controls, and consult on self-healing capabilities for identified/prioritized failure scenarios

All you need is....

• Minimum of 4-6 years' hands-on experience in Performance Testing and Engineering areas
• Expert knowledge and strong experience using tools, LoadRunner/JMeter etc. and understanding of APM solutions like Grafana, AppDynamics, Dynatrace etc
• Experience with microservice architecture, Docker, Kubernetes, Jenkins, AWS, Azure, Jira, Confluence, and application monitoring tools
• Strong expertise on monitoring and analyzing application logs, database reports, system metrics like CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters
• Strong expertise on identifying potential performance issues and providing recommendations to improve performance
• Experience with chaos engineering and tools (Chaos Monkey, Gremlin etc.) is an advantage
• Good to have programming experience with Java or Python
• Strong technical, analytical, problem solving, and communication skills
• Excellent verbal, written, interpersonal, organizational and time management skills
• Ability to communicate effectively to both business and technical audiences
• Ability to orchestrate and drive complex strategies and solutions

Why you will love this job:

• You will have the opportunity to work with the industry most sophisticated testing technologies and help customers shift into the new testing realities of the digital world.
• Overall responsibility and authority for Amdocs testing engagement with the customer. Finding opportunities of growth and driving them to completion.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We provide stellar benefits starting from health insurance, accidental insurance, and life insurance We also provide multiple leave benefits including paid, casual, sick, maternity, paternity, and even marriage leaves!
• Build an outstanding career path with us with industry leading internal mobility policies.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce