Instacart
Instacart is the leading grocery technology company in North America
Remote

Staff Software Engineer, CarrotAI

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Employer Provided Salary: 195,000-260,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

ABOUT THE ROLE

We are investing heavily in the next-generation of AI on Instacart. At our velocity and volume-level we need the ability to deploy new products and features faster and better. That’s our choice for the traditional 3-dimensional engineering trade-off decision. Come help to build the best new user experience anywhere. We are creating new architectural designs and new services that couple best-in-class engineering with highly-informed business knowledge.

ABOUT THE TEAM

Instacart has a four sided marketplace, and we have roles open within each of our Engineering orgs. In our interview process we will evaluate how your skills would fit within one of these teams, and match you with the role(s) that are best related to your interests and abilities.

The Instacart App team focuses on the end customer, building technology and experiences to enrich their everyday lives and make the act of grocery shopping easier and more joyful. Within that space, the CarrotAI team is focused on the application of Large Language Models (LLMs) to transform the shopping experience and build out previously unimaginable features. We operate as a tiger team within the company to iterate quickly and bring these experiences from the lab to market.

ABOUT THE JOB

  • We work in small teams with significant ownership and autonomy over your project
  • You’ll be working across teams, solving big problems at an organizational level that changes how Instacart operates
  • Design, implement, and ship high quality features with a strong sense of urgency and accountability
  • Work closely with product managers, designers, data scientists, and peer engineering teams to define project requirements and execution plans
  • Ensure that system designs including APIs, deployment architecture, and dependency selection result in highly scalable, robust solutions that minimize support costs and improve an outstanding customer experience
  • Contribute broadly to Instacart’s success by exercising your freedom to suggest and drive organization-wide initiatives

ABOUT YOU

MINIMUM QUALIFICATIONS

  • 10+ years of software development experience
  • A strong sense of ownership
  • Self-motivation and an enjoyment for a startup environment
  • Experience working with ML systems, ML Engineers and ML Researchers
  • Solid understanding of common back-end Web technologies in a production environment
  • An ability to balance priorities with shipping high quality and pragmatic solutions
  • Experience working with a large codebase shared with multi-functional teams.
  • Strong knowledge of SQL
  • Bachelor’s degree in Computer Science, computer engineering, electrical engineering or equivalent work experience

PREFERRED QUALIFICATIONS

Do you have exceptional experience with, skills for, or just interest in any of the following software engineering areas? We are looking for someone who has a good mix of the following traits:

  • ML: Expertise in application of advanced query understanding models/ LLMs, search retrieval, and ranking
  • Experiment frameworks and data driven approach to development

Instacart's technology is constantly evolving and adapting. Some of the technologies you would use in our teams at Instacart include:

  • Ruby on Rails framework using Sorbet for strong-typing
  • Python and advanced ML modeling frameworks
  • Client-facing flexible APIs exposed via GraphQL
  • Postgres and Snowflake backend relational data stores
  • Async durable event handling infrastructure including async RPC via AWS SNS/SQS, RabbitMQ
  • Caching and durable job dispatching using Memcached and Redis
  • Auto-scaling elastic service deployments built on AWS ECS, ALBs, and supporting cloud services
  • Rich monitoring and alerting infrastructure built on AWS Cloud Watch, DataDog, Sentry, OpsGenie and supporting services
  • Any new integrations you will research, propose, implement, and deploy!

#LI-Remote



Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$234,000$260,000 USD

WA

$224,000$249,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$214,000$238,000 USD

All other states

$195,000$217,000 USD

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, flexible schedules, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Volunteer in local community
Our social impact program, Instacart Serves, aims to nourish our communities by helping to remove barriers to food access and enrich the lives of our communities through an annual volunteer week.
Partners with nonprofits
Instacart is committed to supporting the communities we serve and we are proud to team up with our giving partner Feeding America to combat food insecurity.
OKR operational model
Open office floor plan
Flexible work schedule
As a company, we’ve adopted a set of guidelines for managers to help accommodate caregivers on their teams including offering flexible schedules and extra time blocks throughout the day.
Diversity
Mandated unconscious bias training
We require all Instacart employees to complete a mandatory unconscious bias training. Our employee resource groups have also partnered together to launch a diversity and training program.
Diversity employee resource groups
At Instacart, we have five active Employee Resource Groups (ERGs): Nightshades (our Black ERG), Rainbow Carrots (our LGBTQ+ ERG), Saźon (our Latinx ERG), Parents@, and Women@.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We offer 12 weeks of paid parental leave for employees who become parents (through birth, adoption, or foster care) to support them and their families as they take on their new role as a parent.
Family medical leave
Adoption Assistance
We provide Family Planning benefits for all types of families, including but not limited to fertility planning, surrogacy support, adoption services, care navigation, and reproductive technology.
Company sponsored family events
We partner with our Parents@ community to host virtual events and programming for families such as cooking classes, arts and craft kits delivered, and magic shows over Zoom.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
We have a $600 stipend for outfitting your home office, as well as monthly phone & internet reimbursement.
Professional Development
Job training & conferences
We offer free Udemy subscriptions for every employee to allow them to develop new skills and foster existing ones by enrolling in a wide array of courses. We also have a dedicated L&D Team.
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our programming and benefits are constantly evolving to meet the needs of our growing team. We introduce new benefits each year, and add new programs to celebrate cultural heritage, give back to the community, and celebrate our teams.

Our Instacart Serves social impact program is one of the most active across the company. We aim to nourish our communities by helping to remove barriers to food access and enriching the lives of our communities through an annual volunteer week of service, grocery donations, disaster relief, and giving campaigns.

The Instacart Serves program focuses support across 3 main areas:

- Food Insecurity: The majority of our philanthropic support is dedicated to helping to remove barriers to food access and hunger relief with our primary giving partner, Feeding America. We recognize that food insecurity disproportionately affects diverse communities and we also work to raise awareness for this growing inequity.

- Supporting Traditionally Marginalized Communities: We are committed to standing up for injustice and equity, supporting organizations that challenge economic justice, and uplifting traditionally marginalized communities.

- Disaster Relief: In the event of natural disasters which severely impact the communities we serve, we provide disaster relief through financial or grocery donations to centers and organizations supporting evacuees and first responders.

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