Kandji
Kandji is building the future of Apple enterprise management.
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SRE Manager at Kandji

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About Kandji

Kandji is building the future of Apple Enterprise Management. The use of Apple devices in the enterprise is growing rapidly. Drawing on decades of experience in Apple IT, we saw a dire need for a modern Apple device management platform that could accommodate growing businesses and increasing regulatory demands. 

Kandji grew to hundreds of B2B customers within a few months of initial product launch in 2019, and secured a $100 million Series C in late 2021. Today, we have a 95% Customer Satisfaction rate and a rapidly growing community of customers, including names like Crunchbase, Belkin, Rackspace, Allbirds, FabFitFun, VSCO, and Turo.

Behind our business is a handful of the best investors in tech. Together, we are creating a new category of device management that can better serve modern businesses.


The Opportunity
As the Site Reliability Engineering Manager on the Kandji team, you will work closely with our SRE's to define and shape the future of our DevOps and SRE practice. You will use your leadership skills to grow the team, prioritize technical tasks, and deliver on specified dates. You will leverage your experience to reduce toil on the team and keep a tight focus on the business value provided by the requested features.

We are looking for someone with strong SRE and Kubernetes experience, who can come up with strong opinions on how to shape our future. The successful candidate will excel in making technical choices that have no one clearly correct answer but whose consequences have a sweeping effect across your scope in the organization.

Day to Day

  • Evangelize best practices around collaboration, reliability, security, and performance to all partner teams
  • Collaborate closely with the management of other teams including Software Engineering, Infrastructure, and Security
  • Lead a team of Senior SRE’s, while coaching more junior level SRE’s
  • Communicate development issues, team challenges, and overall productivity of teams with executive leadership
  • Deliver performance reviews for your team members and set up performance goals
  • Help teams understand the reliability of their services using metrics and observability.
  • Collaborate with stakeholders to drive best practices for monitoring, CI/CD pipelines
  • Troubleshoot deployment issues in our CI/CD pipeline
  • Advocate emphatically for the DevOps culture here at Kandji
  • Identify areas for automation and embrace the codification of all things

Minimum Qualifications

  • Reduce toil for developersProficiency in at least one, Python, Go, Node, Ruby, or Elixir
  • Experience using/operating Kubernetes in a production environment.
  • Ability to learn fast and be adaptable to environments and change.
  • Professional experience with cloud-native observability standards such as Open metrics, Open tracing, and Open Census
  • Intimate understanding and experience implementing SLIs, SLOs, and SLAs from the service level to the business level
  • Familiarity with Infrastructure as Code, automation, and configuration
  • Experience troubleshooting containerized applications

Benefits & Perks

  • Work from anywhere in the USA!
  • Competitive salary
  • Generous vacation policy
  • 100% individual and dependent medical + dental + vision coverage
  • 401(k) with 4% company match
  • Equity for full-time employees
  • $1,000 virtual card for comfortable remote working
  • Cell phone & Internet stipend
  • 12 weeks paid leave for new parents
  • New Macbook Pro and software setup
  • Exciting opportunities for career growth
  • An outstanding, inclusive culture

We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.

At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

#LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • AmplitudeAnalytics
    • FigmaDesign
    • ProdPadDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WrikeManagement
    • BigMarkerCMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • ZoomInfoLead Gen
    • SeamlessLead Gen
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What are Kandji Perks + Benefits

Culture
Partners with Nonprofits
#GirlsClub
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Promote from within
Continuing Education stipend
Time allotted for learning

An Insider's view of Kandji

How would you describe the company’s work-life balance?

The work-life balance at Kandji leaves me feeling empowered and trusted to make the decisions I need to make. It's great having the trust and flexibility to get work done but still be present for my family.

Chris

Account Executive, Emerging Enterprise

What's the biggest problem your team is solving?

We’re always seeking to make the customer experience with Kandji as personalized & meaningful as possible. The admins we work with are busy, so we need to ensure that they derive value from every interaction with our team. We’re constantly evaluating our process for improvement & brainstorming new ways to help our customers be strategic with Kandji

Jonina

Manager, Customer Success

How has your career grown since starting at the company?

Working at Kandji has helped me develop into a strategic sales professional and thoughtful leader.

When I joined the sales organization we had an SDR team of 2. Now, with the encouragement and support of the leadership team, I happily serve as an SDR Manager coaching my own team of hard-working and clever individuals!

McKenna

Sales Development Manager

What projects are you most excited about?

Kandji does a fantastic job prioritizing technical projects, so there are more than I can list. Many projects are grouped under the 'Operational Excellence' umbrella, comprised of work focused on Scalability, Stability, and Security. We're investing heavily into Kandji's foundation to enable us to scale the platform and team for years to come!

Zach

Director of Engineering

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