Sr. Salesforce Administrator
What you do at AMD changes everything
At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies - building blocks for gaming, immersive platforms, and the data center.
Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the "extra mile" to achieve unthinkable results. It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world. If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
The Person:
The Business Planning Manager will be responsible for hands on configuration of all new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages.
Key Responsibilities:
- Monitor and manage exception logs and data for back end system integration with Salesforce.
- Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required.
- Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.
- Data management to improve Salesforce data quality, implementing rules, hygiene processes and automation as needed.
- Work directly with sales operations team to configure solutions that are usable, scalable, and maintainable on Salesforce platform.
- Leading efforts to integrate new tools within the salesforce ecosystem.
- Providing advanced support to users and troubleshooting issues.
- Staying up-to-date on the latest Salesforce improvements and communicating new functionality to the relevant internal teams.
- Support other teams in maintaining Salesforce data quality by identifying points of failure and building reports to help proactively identify them.
- Sandbox environment management.
- DevOps/release management experience
- Understanding of basic Apex triggers to perform custom actions before or after events to records in Salesforce
Required Experience:
- 3-5 Years as Salesforce administrator.
Preferred Experience:
- Salesforce Certification(s)
- Hands-on experience with Apex, SOQL, and Visualforce- (Nice to have).
- Performed integrations with 3r party APIs and installed applications from AppExchange.
- Strong experience with Sales and Service clouds.
- Proficient in Opportunity Management and Account Management.
- Experience with Marketing Cloud, Community Cloud, or the new Lightning user experience a plus
- Excellent verbal, written, and interpersonal skills
- The drive to get things done and stay composed.
- Strong written, oral, and interpersonal communication skills.
- Team player.
- Results-driven.
- Detail-oriented.
Academic Credentials:
- Bachelor's degree.
#LI-PM3
Requisition Number: 127643
Country: United States State: Texas City: Houston
Job Function: Business Marketing
AMD employees who will be working onsite at an AMD US facility, are encouraged to provide proof of being fully vaccinated against COVID-19 upon their start date. This is for the safety of our employees, and to permit AMD to be prepared in the event the stay on Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors is lifted. AMD is not requiring exemption / accommodation submittals at this time.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.