Solutions Architect - Fully Remote at Allscripts (Philadelphia, PA)

| Philadelphia, PA
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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Job Summary
Utilize the expert-level application and domain knowledge to assist clients to deploy and configure Allscripts solutions. Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions. Mentor other associates to gain a deeper knowledge of Allscripts Solutions and methodology. Utilization Targets Customer Satisfaction.

Essential Functions
  • Domain Expertise• Expert level knowledge of Allscripts solutions within a specific Allscripts domain area• Expert level knowledge of client operational processes, job functions and implementation methodology within a specific Allscripts domain area• Expert level knowledge of industry trends and initiatives within a specific Allscripts domain area
  • Module Implementation to meet requirements as specified in the project plan• Carry out the implementation of Allscripts solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.• Identify and troubleshoot issues encountered during the implementation of Allscripts products and when interfacing to third party systems.• Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope.• Load the initial database delivered to the client with site-specific information (if applicable).• Lead system design and build process• Design & present formal training courses and knowledge transfer to Allscripts clients• Thoroughly understand and articulate the value of Speed to Value and other implementation methodologies• Advise clients on testing strategy and planning to ensure successful solution implementation• Support all testing phases with the client
  • System Rollout• Serve as the client's application expert, ensuring the system set up supports workflow decisions.• Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client's conversion, go-live and rollout strategies and to ensure that the solution meets the client's business needs.
  • Consultancy• Understand and manage project scope to identify and mitigate implementation risks and impacts• Deliver advice, guidance and recommendations on system configuration and implementation best practice• Identify, analyze, and document client business requirements.• Work individually or as a member of the Allscripts sales and Services team to identify and promote revenue opportunities.• Use domain and application expertise to recommend best practices and provide guidance to influence clients in adoption of recommended solutions for their business needs• Identify solution gaps and assist in the development of customization or other strategies within the project scope• Provide system optimization guidance and recommendations
  • Reporting/Documentation• Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,• Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success• Produce other reports and/or documents as required
  • Advice and Guidance• Contribute to the development of consultancy tools and processes that could ease future implementation• Identify solutions to a broad variety of business issues within area of expertise to increase Allscripts opportunities• Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care, financial performance, defining and re-engineering processes, and planning new services• Liaise with internal groups - support, development, methodology - to assure on-going improvement of Allscripts solutions and methodology• Mentor other associates in application and domain knowledge, troubleshooting and consulting skills.• Identify associate knowledge gaps and perform knowledge sharing activities to meet those needs• Coach and motivate other associates to improve individual competency and performance

Job Requirements
  • Bachelor's Degree or equivalent Clinical/Business experience (Preferred)
  • 7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience (Preferred)
  • Allscripts implementation experience (Preferred)
  • Working knowledge of SQL required
  • Knowledge of Health Information Exchange (HIE) technologies such as IHE Standards, XDR, PDQ (EMPI / Master Patient Index), XDS.b, Nw-HIN, FHIR, DIRECT Project, or HISP integration preferred.
  • Familiar with HL7, CCD / CCDA documents, and/or clinical terminology standards such as (SNOMED, LOINC, ICD, etc.)


Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment with Allscripts.

Visa Sponsorship is not offered for this position.

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Allscripts is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Allscripts Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

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More Information on Allscripts
Allscripts operates in the Software industry. The company is located in Chicago, IL, Raleigh, NC and Alpharetta, GA. Allscripts was founded in 1986. It has 8224 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 324 open jobs at Allscripts, click here.
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