Software Quality Assurance Analyst - Telecommute at Optum

| Chicago, IL + 25 more | Remote
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UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
The Software Quality Assurance Analyst is responsible for performing application system testing, providing support to both the software development team as well as our production support team regarding our applications. This will include writing functional and regression testing plans, executing the test plans, and reporting and tracking defects to resolution. The Quality Assurance Analyst will triage production support issues and work with the Director of Software Development, Project Managers and Development staff to resolve issues. The Quality Assurance Analyst will also be involved in requirements reviews and design sessions and will document deliverable artifacts such as design documents, use cases, usage profiles and security models.'
The Software Quality Assurance Analyst reports directly to the Senior Software Engineer Manager.
Primary Responsibilities
  • Develop, document, and execute test plans to test new functionality for application releases
  • Develop, document, and execute manual regression test plans to test existing functionality
  • Develop and execute automated regression tests using the corporate regression testing tool
  • Develop and execute load test scripts using the corporate load testing tool
  • Identify issues, enter them into the corporate defect tracking system and work the issue to resolution
  • Administer and maintain regression test data, such as test user profiles and test case data
  • Administer non-production environments to support the test user profiles and the QA users
  • Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues
  • Provide and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization
  • Make recommendations for improvement of applications to programmers and software developers or engineers
  • Communicate test progress, test results, and other relevant information to project stakeholders and management
  • Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications
  • May serve as a rotating member of Application Support team, serving as the first point of contact for
  • Level Two application support requests, triaging requests, working with resources to identify issue and testing changes made in support of issue resolution
  • Participate and contribute to requirement and design sessions.
  • Create test plans and other development artifacts such as design documents, use case documents, usage profiles and security models
  • Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
  • Support and coordinate with other team members in the department

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree or equivalent experience.
  • 3+ years proven experience as a tester for major application integration and/or major application product release
  • 3+ years proven experience with industry leading testing tools
  • Problem-solving ability is critical
  • Operate standard office equipment including, but not limited to, computer, fax machine, and copier.
  • Demonstrated proficiency with software and systems

Preferred Qualifications:
  • Certification in Quality Assurance
  • Proficient written and verbal skills
  • A reliable and highly motivated self-starter with the ability to work independently or as a part of a collaborative team
  • Excellent time management and organizational skills with extreme attention to detail under set deadlines
  • Ability to plan and design projects with either very minimal or very specific direction
  • Ability to work with constructive criticism and flexibility, and willing to incorporate suggestions and feedback
  • Ability to work well both independently and with others
  • Strong interpersonal skills
  • Excellent written and oral communication
  • Ability to maintain confidentiality
  • Ability to manage multiple projects and tasks
  • Superior organizational, analytical, and problem-solving skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
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What are Optum Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Professional Development Benefits
Tuition Reimbursement

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