Software Engineering Manager - Merch Telemetry Team at Nordstrom (Seattle, WA)

| Seattle, WA
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Job DescriptionAn Engineering Manager is part of a key team of Nordstrom Technology professionals that applies scientific, mathematical and social principles to design, build, and maintain technology products, devices, systems and solutions. These technology products and solutions provide amazing customer experiences while meeting the needs of the business. The scope, responsibility and accountability are at the solution level.

This position is about…

We are seeking an Engineering Manager to guide the growth and delivery of merchandise analytics within the Nordstrom Analytics Platform (NAP). While Customer, Product and Inventory make up the three core data planes of NAP, Merchandising is the intersection of Product and Inventory. The Merchandise Telemetry team is critical to our ability to capture product and item signals as business events across multiple systems and build out NAP components that drive near real-time decision making. The team develops analytical profiles for understanding item costs and contribution margins as well as generate new metrics to aggregate and consume. Our manager needs to have a balance of technical leadership and people management skills that empowers the team to deliver compelling features. The ideal candidate is passionate about using data to understand our customer’s behavior and measure employee to customer engagement rate. In this position, you will have the opportunity to further develop your skills in data science and deep learning. You can impact how Nordstrom store operates.

You are responsible for...

The Merch Telemetry capability within the Nordstrom Analytic Platform and its technical evolution

The development of both canonical and integrated data objects from event-based data ingestion pipelines

Developing and fostering a healthy and collaborative culture for your team that embodies both industry best practices and Nordstrom values

Growing and developing an incredible team of talented and motivated engineers with high expectations around individual ownership and impact

Driving the roadmap and technical vision for the team, collaborate with product groups and partner teams to deliver value to our customers

Influencing key decisions on architecture and implementation of scalable, reliable, and cost-effective engineering solutions

Being the bar raiser, pushing the limit on how solutions are designed and built, how systems are operated, and how we support our engineers to deliver better experiences for our customers

You own this if you have...

B.S. or M.S. degree in Computer Science or comparable experience

Experience (2+ years) managing and leading a team of junior and senior engineers to achieve impactful results

Demonstrable experience owning and operating business critical systems servicing internal and external customers

Deep experience in development, are comfortable working in code and skilled at explaining and advocating for new technologies and solutions.

Profound care for your people and the desire to help those who want to help themselves

Pragmatism. You can prioritize, simplify, and make a path toward results.

Proactive mindset. You seek the best solution for the company and customer and take action without being directed

The capability to truly listen to our customers and partners, internalize their needs and develop simple and elegant solutions that they can’t live without

A bias towards action guided by evidence-based decision-making mindset

Possess relevant experience with machine learning and data science concepts

Experience in AWS, Kafka, Java, Spark, Kubernetes, Python, Avro and data modeling is a big plus

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at 

Nordstrom Careers Privacy Policy:

© 2021 Nordstrom, Inc. 

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

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