We are very happy to announce that we have officially re-opened our Ballard HQ office for voluntary use! It's excellent to be seeing people in person and have the buzz going again. In order to maintain safety, comfort and flexibility, we currently offer most employees the choice between 3 work locations: HQ-first, Hybrid or Remote; if there are specific location needs, the job description will indicate that below. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US.

We look forward to having you apply to join our team of Knockstars!

The Role

We are looking for Software Engineers who love solving complex problems and developing solutions that delight our customers. As a member of the Platform team, you will be responsible for building services that directly impact the day-to-day of our Engineering and technical teams. You will have the unique opportunity to be a part of a growing organization that has a direct impact on our teams’ abilities to produce a world class CRM platform. 

The Team

The Product and Engineering teams together consist of exceptional and passionate team members, working to make Knock the premier software product in the Multifamily industry. Our product covers a large surface - powering marketing automation, omni channel communications, AI bots, sales and renewal CRM, agent and self-guided touring, renter screening, sophisticated business intelligence capabilities, and much more. We follow an agile development process, and lean heavily on standard methodologies around PR FAQ’s, PRD, UX research and usability testing, SDLC, etc. all to ensure we are optimizing product fit and execution.

Day to Day

• Collaborate with the Platform team to create high-performance, highly available and scalable systems
• You will ensure our platform exceeds goals for availability, capacity, efficiency, scalability, and performance
• Participate in design discussions and code reviews
• Develop code in Python (as well as NodeJS) to further develop our services 
• Work in an Agile environment with daily standups & 2 week sprints
• Partner & communicate with DevOps, Engineering, Product Management, and other internal team members
• Contribute to technical decision making, understanding coding limitations, and overcoming roadblocks 
• Designing, programming, debugging and modifying software enhancements

Basic Qualifications

• 4+ years of experience programming in a production environment with any modern, web-based programming languages (Python, JavaScript, C#.Net, Java, etc.)
• 1+ year of experience programming with Python (& the desire to work in an environment that uses Python!)
• Experience working with Relational Databases such as Postgres, MySQL, Oracle, and/or Microsoft SQL
• Experience with RestFul API’s
• Understanding of CI/CD deployments and how they are built 
• Familiarity with using Cloud based platforms such as AWS
• Strong attention to detail, performance and quality, driving for results & continuous improvement 
• Experience working in a fast-paced, Agile environment
• Strong communication skills to clearly articulate technical development needs, progress, and changes

Why You’ll Love It Here

• You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
• You are comfortable taking risks and thinking outside the box.
• Being part of a great team with solid infrastructure in place.
• You want an opportunity to win, drive change and be in an environment that will optimize for your success.
• You embrace our set of core values - determination, excellence, trust, and community.
• Competitive cash and equity compensation.
• 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
• Flexible time off & paid holidays.
• Parental leave program.
• 401k with a match program to help you save for the future.
• Learning & Development assistance.
• We like to do fun things together (Virtually!) such as conferences, off site retreats, and happy hours.
• #LI-REMOTE

About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers.

We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the efficiency and business intelligence tools needed to maximize occupancy, rent growth, and customer happiness at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In February 2021 we raised an additional $20 million in a growth funding round led by Fifth Wall, the largest venture capital firm passionate about the global real estate industry and the clear leader in PropTech investing. This investment, our largest fundraise to date, will be invested directly into further innovation on behalf of the incredible #multifamily industry: http://bit.ly/knock-5thwall

Past investors include Madrona Venture Group, Lead Edge Capital, Seven Peaks Ventures and Second Avenue Partners.

Our Values

To be successful and recognized at Knock, you should naturally encompass our S.T.A.R. values:

S - strengthen our communities

T - tackle difficult problems

A - adapt to change

R - raise the bar

We take these behaviors seriously and expect everyone to bring a positive KnockSTAR demeanor with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in outstanding talent that works together toward a common goal. We’ve been especially fortunate to build an outstanding team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Awards

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included:

Built In Seattle's 100 Best Places to Work (2021, 2022)

Built In Seattle's 50 Best Midsize Places to Work (2022)

Built In Seattle's 50 Best Small Places to Work (2020, 2021)

Best Places to Work Multifamily® (2021, 2022)

Best Places to Work Multifamily® for Women (2021, 2022)

Inc. 5000 Fastest Growing Private Companies (2021)

NAA Best Places to Work - Suppliers (2020)

Important Information

Knock is committed to crafting a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by applicable laws. We welcome all, and encourage all to apply!

Please know that due to the nature of our business and housing potentially sensitive data, a background check is required to join Knock. We will, nonetheless, consider qualified applicants for employment with arrest and conviction records in a manner consistent with local requirements.

Knock uses the E-Verify employment verification program.