Software Engineer, Storage Excellence
WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 98,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.
WHY BOX NEEDS YOU
Box customers trust us with one of their most valuable resources, their data. Storage Excellence Engineers for Box’s content stack are responsible for ensuring that Box’s customers always have access to their most critical data. The storage platform is the main data ingestion and egress stack powering nearly every feature at Box and interacting with nearly every major cloud provider.
Together with the other storage engineering teams, you will share an on-call rotation and be an escalation contact for service incidents. Storage Excellence Engineers work side by side with development teams to ensure that the entire content stack is running well. As a Storage Excellence Engineer you would be a critical participant in every step of the development process from inception, to design, development, deployment and operation.
WHAT YOU'LL DO
- Harden, evolve and run production services in a multi-vendor cloud environment:
- Roll out and expand our storage platform to GKE in GCP
- Triage and debug challenging production issues for over 35 tier 1 microservices as part of an on-call rotation while ensuring storage platform stability through monitoring and alerting best practices
- Own key responsibilities such as disaster recovery exercises, representing storage in compliance auditing, and being encryption key custodians
- Collaborate with first level as well as customer support to drive customer escalations
- Develop, enhance, and automate
- Make code changes across the stack to improve performance, telemetry, and cost optimization in the services at the core of Box’s file storage and encryption capabilities
- Create and maintain tooling to streamline deployments to Box datacenters, AWS, and GCP, as well as handle the migration of customer content between these providers
- Build frameworks to identify and investigate issues with our various cloud provider partners
- Explore ways to improve customer experience through performance engineering analysis
WHO YOU ARE
Members of the Storage Excellence team bring a wide variety of experiences ranging from systems development to operations and site reliability backgrounds. Relevant experience and skills include:
- Engineering degree, or a related technical discipline, or equivalent work experience
- 2+ years experience coding in higher-level languages (e.g., Scala, PHP, Python)
- Familiarity with cloud native technologies, virtual machines and/or containerized services
- Knowledge of configuration and integration of applications such as service discovery, NoSQL databases, caching systems and messaging systems
- A desire to debug the hardest problems, live, on some of the largest and most complex systems in the world
- Interest in partnering alongside the best engineers in the industry on code and systems used in production and used by billions of users all around the world
- Remote friendly
BENEFITS
- Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box
- For all other benefits, please check out: Box Benefits + Perks
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.