Responsibilities

Do you like solving problems? Are you passionate about customer service and delivering software solutions to meet business needs? If so, we have the perfect role for you!

As a Software Engineer in our Distribution IT division you will provide customer service to U.S. based sales offices. We're looking for a dynamic customer-oriented person who enjoys solving business problems. In this role, you will assist financial professionals to make the most of our technology package by listening to their business needs, providing training and support on existing capabilities, and partnering with other IT teams to define and deliver new capabilities.

Here are a few examples of the kinds of things you'll do:

• Work as part of an IT service team providing daily support to financial professionals
• Push boundaries of traditional IT roles by contributing to our engineering culture in a variety of ways including (but not limited to) defining / analyzing business problems, assisting in system design / configuration, and executing system testing
• Complete complex data analysis and migration tasks
• Work with end users and product owners to define emerging business needs
• Work with product owner on a prioritized backlog to build, test, and deploy Salesforce click and config solutions (e.g. reports, page layout changes, new applications, flows etc.)
• Work closely with product owner and development team members to help shape custom solutions where needed
• Provide training through various methods including online tutorials, videos, webinars, and one-on-one consulting to end users and stakeholders

Qualifications

We're looking for someone with:

• Associate's or Bachelor's degree with a preference in a science, technology, engineering, or math related field or equivalent work experience
• Basic planning, organizational, problem-solving, analytical, decision-making and communication skills
• Must have the desire and ability to learn new technology and continuously grow
• Ability to work on cross-functional teams and collaborate with both IT and non-IT partners

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range

$49300 - $114000 / year

Additional Information

Hours

This position will require on-call responsibilities.

Work Environments

This role offers the ability for in-office, hybrid (blending both office and remote work in a typical workweek), and remote work arrangements. You'll work with your leader to determine which option may align best based on several factors.

Job level

We'll consider talent at the next level with the right experiences and skills.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees - individually and all of us together. Explore our core values, benefits and why we're an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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