Software Engineer, Infrastructure at Benchling

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Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling’s applications, platform, & analytics in their efforts to solve humanity’s most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our customers include pharmaceutical giants, leading biotechs, and the world’s most renowned research institutes.

ROLE OVERVIEW 

Benchling brings best-in-breed data infrastructure to the world's leading biotech companies. As an Infrastructure Engineer, you'll build the processes and underlying systems that power Benchling's platform and applications. Ultimately, your work will be reflected in the agility, performance, reliability, and security of the Benchling platform.
Site Reliability Engineering (SRE) at Benchling is also part of the Infrastructure team. We empower engineers on other teams by making their work easier. As the Benchling engineering team triples in size, we'll invest in our service architecture, monitoring. tooling, and site reliability processes so we can build the next generation of our product. Our users are generating more kinds of data at an increasing rate and they're collaborating globally with each other, so our infrastructure needs to grow alongside them. In addition, the data our customers entrust us with is key to their businesses, so our platform needs to be highly reliable and trusted.
As a platform, Benchling is also a developer-facing product where we enable new forms of automation and integration in the life science space. Your work will be used more directly here - Benchling infrastructure extends or replaces our customers' infrastructure to store/process data. You may build systems that form a data pipeline for experimental results, an event queue to trigger customer integrations, or a compute platform to deploy and scale custom analysis.
We are looking for strong engineers with 5+ years of experience to join as a member of the larger Platform team and work alongside other infrastructure-focused peers. You'll collaborate with former Stripe, Google, and Facebook engineers to build a highly reliable, yet rapidly-evolving, backbone of our platform.
If you are to graduate with your Bachelor's or Master's degree in class of 2021-2022, please consider applying to our Software Engineer, New Graduate position here.

WHAT YOU MIGHT WORK ON

  • Design, build, and maintain core infrastructure hosted on AWS
  • Build developer-facing systems to test, build, and deploy Benchling’s software
  • Define and implement our infrastructural security posture
  • Develop monitoring/observability and automation as part of a lean operations function
  • Define and lead processes for site reliability that will be used across Engineering and Customer Experience
  • These are examples of projects we've worked on in the past or may work on in the near future - our projects are often changing, but this will hopefully give you an idea of the work to be done.
    • Iterating on our tenancy model and architecture to build out resource isolation, data segmentation, and deployment models as we scale our customer base.
    • Building a test and deploy pipeline on Buildkite - we have a large test suite and a large number of Benchling instances and need tools to deploy faster while maintaining the same degree of reliability.
    • Improving network performance for global users - this is an open-ended problem which needs to be solved as our user base becomes increasingly international.
    • Observability - mature our monitoring, tracing, and alerting systems so we have the right dashboards, notifications, and tools to quickly identify and resolve operational issues.
    • Automating remediation of fault conditions to improve overall reliability and eliminate repetitive operational tasks.
    • Building tooling and infrastructure for a more modular/service-based architecture - we're not religious about microservices or monoliths, but we plan to scale our architecture with our engineering team.

ABOUT YOU

  • 5+ more years of experience as a DevOps engineer, Site Reliability engineer, or Software Engineer building platform infrastructure.
  • Have experience with deployment and configuration management frameworks such as Terraform, Ansible, or Chef; with CI/CD systems such as BuildKite or Jenkins; and with containers and container management systems such as Kubernetes or Amazon ECS.
  • Understand cloud computing, virtualization, and microservices architectures. Experience with major cloud platforms, especially AWS, is a plus.
  • Write clear, well-tested code in Python, Java, Go, or Ruby.
  • Have a bachelor’s degree or equivalent in Computer Science, Computer Engineering, or a related field.
IF YOU ARE SEEKING A NEW GRAD POSITION / INTERNSHIP:
  • Apply for our Summer 2022 software engineering internship program here.
  • For new grads, class of 2021-2022, who are seeking a full time position after graduation, please apply to our Software Engineer, New Graduate position here.

Benchling welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.

LEADERSHIP PRINCIPLES

  • Admit mistakes and shortcomings
  • Deliver results
  • Disagree and commit
  • Obsess over customers
  • Rely on work ethic
  • Show empathy
  • Recruit and develop the best
  • Sweat the details
  • Think and communicate clearly
  • Unite around the mission

PERKS AND BENEFITS

  • Work with a talented yet humble team
  • Competitive compensation & equity package
  • Weekly virtual social events, and annual company retreats
  • 401k, Medical, dental, and vision insurance (US Employees Only)
  • Monthly health & wellness stipend (Currently US Employees Only)
  • Yearly educational stipend (Currently US Employees Only)
  • Flexible & Generous Vacation Policy: If you feel you need a break, you can talk directly with your manager to find coverage and support while you are out of the office. Need time off to vote? We've got you covered. 
  • Quarterly company-wide mental health days off
  • Holiday Shut-down: company-wide holiday shut-down between Christmas Eve and New Years
  • Major US and EMEA holidays observed
  • To support remote work conditions during the COVID-19 pandemic, Benchling provides each employee a one-time stipend of $1,000(USD) upon commencing employment, and additional discounted employee purchase plans for home-office equipment.

In following best practices and safety protocols, all Benchling employees are expected to work remotely until we are further advised that it is safe for employees to resume work in their respective office locations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • IntercomCRM
    • PipedriveCRM
    • SalesforceCRM

An Insider's view of Benchling

What’s the vibe like in the office?

I think that the company culture is at the center of everything we do. Every single person here is willing to put down what they're doing to support to their colleagues whenever needed. That’s what is particularly special about Benchling. People are always ready to give their best effort, and there's no shortage of laughter or camaraderie!

Madeleine

Customer Support Specialist

What does your typical day look like?

The mission driven culture defines our day to day in the "office" (or Zoom meetings/Slack messaging). I've never worked at a company where there's such a permeating sense of optimism. People are generous with their time and knowledge, but still remain humble. Also, Aloha Fridays keep our vibes in check.

Alex

Implementation Manager

How has your career grown since starting at the company?

One of the main reasons I joined Benchling is I knew I would grow along multiple axes. Benchling gives me the opportunity to explore outside of my role as an engineer. In the short time I've been here, I've had the opportunity to contribute to the company blog, help organize the annual hackathon, and manage part of the internship program!

Steven

Software Engineer

What unique initiatives do you have that encourage innovation?

I’m very excited by our COVID-19 initiatives. In an effort to help ramp up testing, we have partnered with universities and private companies to create a turn-key software solution that powers their sample analysis on Benchling. We’ve made it much faster for any lab that plans to spin up COVID-19 tests!

Nishant

Regional Lead, Professional Services

What projects are you most excited about?

As a co-lead of Benchling's People of Color affinity group, I'm most excited about projects and events that teach and celebrate multiple cultures. On Lunar New Year, our group passed out red envelopes. Many employees were familiar with the tradition, but they learned even more about its significance in Asian cultures from the information we shared.

Chanel

University Recruiting Lead

What are Benchling Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Benchling is home to several employee-driven affinity and interest groups that help our employees connect with members and allies of various communities.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All employees participate in an Interview Training that, amongst other things, raises awareness around the impact of unconscious bias in the evaluation process and strategies to best mitigate this.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
On top of weekly happy hours & monthly events, Benchlings travel abroad for annual company retreats!
Free Daily Meals
Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday. Is that the Dinner Bell, JeffyP hears? That's right. Dinner every night at the office for Benchlings after hours!
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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