Software Engineer - Customer Profile, Cash App

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Company Description
It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world's relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it's why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We've been a distributed team since day one, and we've got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers to learn more!
Job Description
Cash App Customer Profile is managed by Customer Data Services team. This is a platform team that builds and operates common customer profile microservices and APIs that can be used by all product teams. Being an engineer on this team would give you the opportunity to drive a strategy for Cash App Customer Profile data model, design building blocks for enhanced customer experience and scale Cash App to every customer in the world.
The ideal candidate for Customer Data Service team is a customer-focused, empathetic, collaborative backend engineer who can help take world-changing ideas from prototype to launch. We expect you to listen to our consumers, help them to solve their customer data problems with CashApp users' privacy in mind.
As a Senior Software Engineer on the Customer Data Service team, you will:

  • Own the design, development, and live operation of an increasingly distributed architecture.
  • Write clean, testable, peer-reviewed code, which will serve as a model for the team around you.
  • Unleash the velocity of our engineers and engineering systems with processes and implementations that allow us to ship quicker, fail faster, and isolate the blast radius of change pipelines.
  • Fosters an environment of collaboration and knowledge sharing within your team.


Qualifications
You have:

  • 3+ years of experience engineering backend systems.
  • Software design experience with distributed architectures that have seen rapid growth.
  • A desire to teach, improve, and otherwise force multiply the strengths of the engineers that surround you.


Bonus points if you also have:

  • Experience handling customer data at a non-trivial scale
  • Experience building microservices architecture in AWS


Technologies we use and teach:

  • Java, Kotlin
  • AWS
  • HTTP, JSON, gRPC, Protocol Buffers
  • MySQL, DynamoDB
  • Kafka, events
  • DataDog, SignalFx, Sentry


Additional Information
Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, disability status, or any other characteristic protected by applicable law.
We will consider for employment qualified applicants with criminal histories in a manner consistent with each office's corresponding local guidelines and applicable regulations.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • TensorFlowFrameworks
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • NotionManagement
    • HootsuiteCMS
    • DocuSignCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

An Insider's view of Cash App

How would you describe the company’s work-life balance?

I’ve always believed that the future of work is remote, and I think that being distributed is something that all organizations will embrace moving forward. I treasure that flexibility. My mornings are dedicated to family - my wife and 6 month old baby – and afternoons and evenings are for working. This works really well for me.

Laurence

Bitcoin Operations Lead

How does the company support your career growth?

For most people, growth and development happens at a really gradual pace. Here it happens really fast! Six months is a long time for us. Our growth has really helped people realize a lot of their career goals that they didn’t think they were going to be able to achieve anywhere else or, at least, not in the next 10 years. It's so empowering to see!

April

Site Lead

What makes someone successful on your team?

Most of the people that I see interested in Cash App are attracted to the growth mindset we have. We’re looking for people who are willing to make mistakes, learn, and teach other people.

Alec

Android Developer

What are Cash App Perks + Benefits

Cash App Benefits Overview

While we each find passion in what we do, we know that there are life priorities outside of work that will always take precedent. To help you achieve your goals and find balance in your life, we offer a number of benefits to keep you healthy and well in all aspects of your life. From ergonomics to mental health benefits, financial planning resources to fitness reimbursements, we make sure you and your family have what you need to take care of your whole selves.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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