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Site Reliability Engineer / Senior Site Reliability Engineer, Delivery:Systems

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The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,800+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

The Delivery Group is responsible for guaranteeing and improving the software delivery for GitLab.com, as well as self-managed users by improving the release management tooling and processes. Delivery engineers work closely with teams across Development, Quality, Security, and Reliability Engineering to ensure features are delivered in a safe, scalable and efficient fashion.

Responsibilities

SRE's with Delivery:Systems specialization work alongside Backend Engineers with a focus primarily on improving our delivery platform, release management tooling and processes. While the backend engineers approach their responsibilities from a software developer point of view, the SRE's approach the same problems from the operational perspective and collaborate closely on finding an optimal solution that will safely and quickly deliver code to various supported environments.

  • Guarantees the GitLab Release Process.
  • Creates new tools to automate the release process.
  • Builds new GitLab release features to replace existing custom tooling.
  • Works with individual teams on defining and implementing solutions that will help them release quicker.
  • Creates frameworks that allow engineers to write code that scales with demand.
  • Helps teams instrument their code and helps recognize parts of code that could benefit from increased observability.
  • Works closely with peer Infrastructure teams to control the impact of application code running in user facing products.
  • Helps communicate the release schedule clearly with others.
  • Develop monitoring and alerting to measure release process velocity.
  • Identify process bottlenecks and introduce optimizations.

Requirements

As an ideal candidate you will have 

  • Boundless curiosity and a demonstrable ability to learn.
  • Experience working on large scale systems.
  • Experience with release processes and tooling.
  • Experience with different deployment strategies.
  • Hands on experience with Kubernetes.
  • A strong application and systems observability background.
  • A product development mindset when developing new components.

 You share our values, and work in accordance with those values.

Performance indicators

The Delivery team has the following performance indicators:

  • Mean Time to Production 

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page.

For Colorado residents: The base salary range for this role’s listed level is currently $100,800 - $177,100 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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What are GitLab Perks + Benefits

GitLab Benefits Overview

We offer benefits to manage your health, wealth, and well-being regardless of location with the flexibility in schedule to be there for life’s important moments.

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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