Senior Solutions Engineer at Armorblox (Remote)

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Hi, we're Armorblox!
We help organizations communicate more securely over email and other cloud office applications with the power of Natural Language Understanding (NLU). The Armorblox platform connects over APIs and analyzes thousands of signals to understand who users are, what they do, and how they communicate. With this context, Armorblox can stop advanced email attacks like business email compromise, and also help organizations stay compliant by protecting their sensitive data from falling into the wrong hands. Security teams also become more proactive after using Armorblox because the platform automates away most of the manual and repetitive tasks involved in responding to user-reported email threats.
We create the VERY BEST People-first Company Culture through thoughtful programs that elevate and engage our People. We are proud to have an industry-leading product, a gender score that ranks in the top 20%, and a diversity score that ranks in the top 30%. We are honored Armorblox was awarded Great Place to Work , Omni Award for Outstanding Wellbeing and Benefits , Best Company Leadership, Best CEOs for Diversity, Best Company Compensation , and was featured in the 2019 Forbes AI 50 list and was named a 2020 Gartner Cool Vendor in Cloud Office Security. Founded in 2017, Armorblox is headquartered in Sunnyvale, CA and backed by the very best investors in Silicon Valley including General Catalyst and Next47.
Armorblox is looking for an experienced Solutions Engineer to partner with our Americas sales team to drive new partnerships in our strategic verticals. As a key member of the Americas sales team, you will be on the front lines with our key customers to help design comprehensive technical solutions that meet their critical business requirements. You will be instrumental in ensuring the success of our growing customer partnerships and collaborate with Armorblox engineering teams to advocate for the customer. You will be successful in this role if you are someone that exceeds expectations and approaches any challenge with diplomacy - remains cool under pressure and possesses a no-problem-too-big-or-too-small attitude. Ideally, you will have a background in Cybersecurity. Your role will involve meeting clients, providing support, and giving technical demonstrations on the Armorblox product portfolio. This role can be performed from any Armorblox North American office or remotely.
Responsibilities
    • Build relationships with technical decision makers, positioning Armorblox as the key thought leader in the Cybersecurity industry, thus becoming a trusted advisor to the customer
    • Become a technical expert in the use of the Armorblox product portfolio and be able to take that expertise into the field
    • Consult in-depth with developers who are planning or already using Armorblox
    • Create adoption of Armorblox within clients not yet using Armorblox
    • Design, build, and run proof of concepts with prospective customers
    • Position yourself as a go-to consultative resource and solutions expert for the greater business development team
    • Support business development partners with technical consultations pre and post sale
    • Solicit feedback from the customer regarding product improvement opportunities and help facilitate these changes in aggregate with Product Management

Requirements
    • Experience in a customer facing, pre-sales, solutions engineering, or field engineering role
    • Demonstrated track record of customer centric service, consistent on time delivery of custom customer solutions, and team first approach
    • Experience in C# skills (C++ is a bonus)
    • Possess a positive, can-do attitude with the ability to communicate diplomatically, confidently, and effectively
    • A Bachelor's degree in computer science, math, or a related field / equivalent applicable experience

Plus
    • Have background in Cybersecurity

Our People are our most important asset.
We believe in recruiting the best talent that enhances our culture, embodies our values and empowers Armorblox. We center our programs and initiatives around our People and are committed to an inclusive and diverse team through programs and initiatives, equal pay, competitive benefits, and more.
Armorblox is an equal opportunity employer.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • AsanaManagement
    • Google DriveManagement
    • JIRAManagement
    • SalesforceCRM

An Insider's view of Armorblox

What are some social events your company does?

We love engaging employees and coordinating a multitude of different types of events to appeal to everyone. We have monthly Company events (virtual and in-person) that include our Better Together series, Lunch and Learn, Social Impact, Wellness Program, and various forums for feedback and company transparency. There is something for everyone.

Kassidy

Head of People & Culture

What does your typical day look like?

I love logging into my computer everyday at Armorblox knowing that I work with candid, gritty people who are passionate about working hard to hit our goals. We have each others backs, but can be honest with each other at the same time. We work as hard at building the best culture as we do building a sound business, and I am so darn proud of that.

Val

Chief of Staff

How does the company support your career growth?

My manager constantly checks in with me and we talk about what the next steps are in my career. If I want to explore something new that will expand my skillset, she helps me and supports me to learn and grow.

Sofia

Recruiting Coordinator

How do you empower your team to be more creative?

You control the narrative - if you see it, you can achieve it.

Courtney

VP of Sales

What’s the vibe like in the office?

I love having a voice and I am happy to be at Armorblox where I feel my voice is heard and uplifted. Everyone on our team supports each other and we value feedback which goes hand in hand with our commitment to listening, reflecting, and growing.

Kristen

People and Culture Manager

What are Armorblox Perks + Benefits

Armorblox Benefits Overview

At Armorblox we are a People-first company with an amazing high performing team with the very best talent. Our core values are our DNA: Accountability, Trust, Candor and Grit. They are our foundational beliefs that align each and every one of us and our actions as a company together. Our goals are to elevate and celebrate our People and we do this through some pretty awesome perks and benefits that take care of our teammates and what they care about most - check them out below.

Culture
Eat lunch together
Open door policy
Diversity
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Some Meals Provided
Armorblox hosts in person lunches with the team.
Professional Development Benefits
Lunch and learns
Armorblox has lunch and learns which allow teamm members to take a break from their daily routine and learn something new.
Promote from within
Online course subscriptions available

Additional Perks + Benefits

CULTURE
Our culture is powered by feedback where every voice is heard. We care about each other as people and value transparency. We take time to learn about each other and understand diverse perspectives because diversity makes us stronger. We believe in autonomy and context and not control and provide opportunities to learn, grow, and be your best.

LEARNING & DEVELOPMENT PROGRAM
We believe learning and development are essential for growth, that’s why we offer $1,000 per year towards a course, conference or certificate so you never have to stop developing.

GROWTH PROGRAM
We partner with LifeLabs Learning and offer our employees and people-managers training and development workshops along with Company Lunch and Learns that stimulate personal and professional growth.

MATERNITY
We want our employees to cherish precious moments and offer wage replacement for maternity leave for up to 12 weeks.

PATERNITY
We want our employees to cherish precious moments and offer wage replacement for parents for up to 3 weeks.

VACATION
We believe one size does not fit all in terms of time off which is why we have a flexible time off policy. We believe in working hard and playing hard and encourage employees to manage their time off with their manager.

FSA & HSA
We work with one of the best providers in the Bay Area to provide FSA and HSA to enable pre-tax dollars to be set aside for dependent and health care. Armorblox contributes to employee’s HSA.

GLOBAL HEALTH AND WELLNESS PROGRAM
Our Wellness Program was carefully curated to help our employee’s physical, emotional and financial wellbeing. We are partnered with the very best vendors to provide Mental Health support, Infertility and Family Planning support, Behavioral Health support, Physical Health support, Addictive Behavior support and Legal support.

GLOBAL EMPLOYEE ASSISTANCE PROGRAM (EAP)
We help our employees achieve balance through total wellbeing support, accessible around the world. This includes professional consultation to assist with a wide spectrum of work, family, and personal issues. EAP connects employees, their families, and their household members to local resources to help manage emotional, practical or physical needs. EAP quickly addresses traumatic events such as pandemic, natural disaster, or traumatic events. Live support available 24/7 by phone, email, IM, or website.

SOCIAL IMPACT PROGRAM
Giving back to the community is a core tradition of Armorblox’s culture which is why we follow the UN’s 17 Goals to Sustainability program and we commit to 1-2 community events per quarter.

FLEXIBLE PERKS
Armorblox partners with one of the best perk vendors worldwide to provide stipends for customized rewards that are personally meaningful to you. The rewards platform lets you choose unique perks that range from fitness, childcare services, leisure, to well-being, and food delivery services.

HEALTHCARE
Armorblox provides 100% coverage for employees and 85% coverage for dependents on our base plans; medical, dental, vision, Life, Voluntary Life, and AD&D coverage to full-time employees. Several Kaiser and Anthem plans are available for employees to choose from and our Anthem plans are available nationwide.

PANDEMIC SPECIFIC BENEFITS
Working during the pandemic doesn’t mean compromising on your remote work set-up. We offer the following stipends to help create a comfortable work environment.
$400 reimbursement for a stand-up desk
$50 reimbursement for keyboard
$50 reimbursement for mouse
$200 reimbursement for chair
$200 reimbursement for a monitor
$40/month towards WiFi or Fitness

GROCERY & MEAL DELIVERY
Life is busy and we want to support our employees as much as possible, which is why we cover the annual membership cost of employee’s Instacart, Amazon Prime or Google Shopping Express (limit 1 per year).

COMPANY EVENTS
We celebrate big and small milestones and achievements throughout the year with various Company events - from offsites (virtual offsites) to party celebrations and Company gifts.

401(K) PLAN
Planning for the future is important; Armorblox offers a 401(k) plan for full-time employees to contribute a % of their salary towards retirement and savings.

HOLIDAYS
In the US, we observe 14 holidays and celebrate a variety of diverse holidays that includes but is not limited to Martin Luther King JR. Day, Lunar New Year, Independence Day, Diwali and Thanksgiving.

EMPLOYEE REFERRAL
Armorblox believes some of the best talent comes from referrals. We offer a $5,000 bonus per hired referral.

DIVERSITY & INCLUSION
Armorblox is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our People are our most valuable asset we have and we prioritize, value, and embrace diversity through differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our diversity initiatives include but are not limited to talent acquisition; compensation and benefits; professional development and training; promotions; transfers; our People Programs; Culture & Engagement; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
Mindful communication based on empathy
Teamwork, diversity of thought and our feedback culture
Work/life balance through flexible work schedules to accommodate employees’ varying needs
Our contributions to our communities and environment to serve to promote a greater understanding and respect for the diversity

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