Qualtrics
At Qualtrics, our mission is to build technology that closes experience gaps.

Senior Software Engineer - Odo Platform

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The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.


Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.


We believe every interaction is an opportunity. Are we yours?

About the Team

At Qualtrics, “Odo” is the name we’ve given to our collection of custom-built internal software tools that employees use on a daily basis. 

The Odo Platform team architects, develops, and maintains Odo, providing platform functionality to other engineering teams and building applications that power business critical processes for Qualtrics. This includes things like:

  • Fully searchable pages for Qualtrics users, brands, customers, licenses, employees, tickets, wikis, and more.
  • A suite of custom tools for performance ratings, compensation adjustments, and equity/stock grants that is used by all managers at Qualtrics. 
  • An employee directory that includes badges/achievements and is used by 95% of Qualtrics employees at least once a week.
  • A mobile-first progressive web app that includes Odo’s most broadly used tools.
  • A set of APIs that allows other Qualtrics engineering teams to integrate with Odo - which other teams have used to build 100+ integrations so far, accounting for 150,000+ API requests per day.

One of the best things about our team is that we get to directly see the impact of the tools we build on the lives of our coworkers - we make life better for our friends and colleagues.

 Expectations for Success

We need entrepreneurial engineers who want to create something new at Qualtrics and who excel at working cross-team and cross-functionally. Our engineers, at every level, participate in design and architecture, requirements gathering, full stack development and delivery, operations, quality, and optimization. Successful engineers are excited to envision the future of Qualtrics data and anticipate internal and external customer needs that don’t exist yet. 

 

We expect all of our contributors to have a bachelor’s degree in Computer Science or a related field, and to be capable of demonstrating expertise in algorithmic execution, data structures and data modeling, as well as the ability to estimate and deliver on coding objectives. 

 Preferred Qualifications

  • BA/BS degree in computer science or related field
  • 4+ years experience in developing and operating highly-available web services
  • Experience with software engineering best practices (e.g. unit testing, code reviews, design, continuous delivery, source-control repositories, test automation, and build / deploy systems)
  • Development experience in a high level language, such as Javascript, PHP, or Python (bonus points for experience with NodeJS and React)
  • Database experience (preferably SQL)
  • Ability to tackle ambiguous problems by working with stakeholders and peers to drive clarity on requirements and design solutions
  • Excellent troubleshooting skills
  • Strong level of curiosity and interest to learn
  • A mentality of 'Automate everything!'

 

Find yourself checking some of the boxes but unsure about applying? At Qualtrics we believe everyone can learn new things and grow. If you meet some, but not all of these qualifications, go ahead apply! We are committed to building teams with a wide variety of backgrounds, identities, and experiences.

 A Day in the Life

  • Develop scalable, robust, and highly available data intensive services
  • Implement new features and optimize existing ones to provide customer value
  • Attend daily stand-up meetings, collaborate with your peers, prioritize features, serve on an on-call rotation, and consistently deliver value to both Qualtrics employees and customers
  • Work directly with cross-function stakeholders and users of the tools you’re developing to understand needs, iterate on your designs, and automate workflows

 Qualtrics is an equal opportunity employer

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.


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What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

We recognize the importance of a benefit program that focuses on overarching wellness for our team and their families. By providing a robust program, we ensure that our teams can do their best work. This means we've built comprehensive benefit programs for our global teams, curating options to fulfill a wide range of needs and to provide an effective security net for both our team and their dependents.

We use a benefits survey to help shape our benefits programs around what’s important to our people. We listen and aim to create inclusive, equitable packages that support our employees and their well-being. Our benefits include "the usual" - health care options, dental, and vision - alongside strong 401k options and other options like legal services, dependent care FSA accounts, transit FSA accounts, and others. We also have some stars of the show - our global employee assistance program, the global wellness reimbursement, our global mental health benefit, a global benefit for adoption and surrogacy, and the experience bonus program.  

Culture
Partners with nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
In-person all-hands meetings
Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.
In-person revenue kickoff
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.
Family medical leave
Adoption Assistance
We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We serve catered lunch every day!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Home-office stipend for remote employees
Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

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