Senior Software Engineer - Backend - Mexico at DispatchHealth

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Backend Software Engineer – Mexico (remote) 

 

Company Description: 

We are building the world's largest in-home care system. We deliver healthcare services to patients' homes in order to reduce or eliminate emergency room visits. 

Healthcare is rapidly moving into the home, creating an enormous market opportunity that’s growing daily as consumers increasingly demand more convenient healthcare options. 

Technology is the engine that powers our foundation. It ensures we can reach massive scale and drives differentiation from any other healthcare company entering this space. We’re using data to ensure patient safety and tailor the care to patients’ specific needs which allows for better care delivery from patient onboarding, patient care, and post care follow-up.  

DispatchHealth is a Series D startup with more than $400m in funding and a $1.7B valuation. We’re backed by Oak, Tiger Global, Alta Partners, Optum Ventures, Questa Capital, ad EchoHealth Ventures. 

Come join us on the journey to transform healthcare! 

______________________________________________________________________________ 

Our Culture: 

We’re a remote first org and our engineering team is spread out across the US, Mexico, and Ukraine. Our culture is focused on impact, accountability, and collaboration. 

As a team, we share the goal of driving the company forward and transforming healthcare through the technology we build. We believe the only way we can accomplish our goal is together, and that our whole is greater than the sum of our parts. 

We work as a team and collaborate across functions and speak as one. We each take ownership of our overall success. We speak up and actively share our thoughts and engage with each other. We are curious and ask questions before making decisions. We have constructive conversations and are straightforward, respectful, and authentic. 

 

The Stack:  

On the backend we use Golang and ReactJS for new development, with legacy systems in Ruby on Rails and Elixir/Phoenix framework 

Team Placement:  

We have 8 different product teams, as well as a platform engineering team. We conduct a bi-annual planning process working with teams to outline initiatives, so your work will clearly line up to team and companywide goals. The two teams we are hiring for immediately are Logistics and Risk Stratification.  

Risk Stratification: 

Efficiently determine patients’ acuity and medical needs, and safely match patients with perfectly equipped and prepared providers. As we learn more about the patients in our care, we can use our knowledge in combination with risk modeling to identify opportunities to recommend proactive measures such as screenings regular wellness visits. 

Logistics:  

Maximize efficiency and productivity through automated, intelligent, continuous decision making with respect to managing each DispatchHealth market. Our logistics engine looks at every visit (service needed, acuity, payer, suitable care modalities) and every provider (skills, licenses, credentials) and determines which providers should see each patient, when, and how – across every service line. 

 

What You'll Achieve: 

  • You’ll be responsible for writing clean, high-quality, high-performance, maintainable code to develop and support software applications, database integrations, interfaces, and new functionality enhancements 
  • Coordinate cross-functionally to ensure project meets business objectives and compliance standards 
  • Support test and deployment of new products and features 
  • Participate in code reviews and design reviews 

 

Skills You'll Need to Bring: 

  • Strong engineering fundamentals  
  • Development experience with Ruby on Rails or Golang, or willingness to learn 
  • We’ll give you time and resources to learn during onboarding  
  • Knowledge of security best practices to reduce vulnerabilities in your code  

 

The Process: 

Our SWE interview process is outlined here 

During our interview process, we’ll be evaluating engineers for the following personality traits:  

  • Adaptable and Resourceful 
  • Team Oriented and Collaborative 
  • Thoughtful and Decisive  
  • Curious and Interested in Learning   
  • Self-Motivated and Action Oriented 
  • Interested in our mission – building the largest in-home care system  

 

The Team:  

  • You’ll report to Fred Katona, Howard Chou, Michael Lockwitz or Fernando Espinoza depending on the team you join. 

Others you will learn from and collaborate with:  

  • DJ Ambrisco 
  • Manu Sabherwal 
  • Stephen Li 
  • Toliver Jue 

 

Our benefits 

  • Remote first company, you can work from anywhere. 
  • While we set up a subsidiary in Mexico you would be a contractor through VIA. 
  • 24/7 support 
  • Medical Insurance Plan

 

Location: Remote, Mexico 

_____________________________________________________________________________ 

 

DispatchHealth is an equal opportunity employer committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age or veteran status. We welcome diverse perspectives and people who aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]. 

To see our Employee Privacy Notice, please see here: https://www.dispatchhealth.com/employee-privacy-notice/ 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail

An Insider's view of DispatchHealth

How would you describe the company’s work-life balance?

As a working mom, I appreciate my team's commitment to ensuring I am able to excel in my role and focus on work, at work. When I'm not working, they truly support my unplugging and focusing on my family and personal life. This respect for my time, and encouragement, allows me to show up best in both work and life outside of work.

Lily Siegel-Gardner

Senior Manager of Candidate Engagement

What's the biggest problem your team is solving?

We want to transform healthcare through technology, convenience, and service. The tech team aims to build for scale, use tech to deliver care to patients where and how they need it, and design products and platforms that improve clinical outcomes as well as the experience for providers and patients.

Erica Law

Head of Tech Talent

How has your career grown since starting at the company?

I started as a manager and am now an organizational leader responsible for our entire IT department. Dispatch Health gives employees the tools and resources to be successful while also providing the flexibility for individual’s to grow and forge their own path. I’ve been supported immensely in my personal/career development and couldn’t be happier!

Larry Bullins

Head of Information Technology

What unique initiatives do you have that encourage innovation?

I love watching DispatchHealth employees work together to improve how patients access great care. As we continue to transform and expand rapidly, staying enthusiastic and focused on our core purpose will help us continue to innovate and transform the healthcare industry.

Mark Prather

CEO

How does the company support your career growth?

I joined DispatchHealth's IT group in 2019, and as our tech team has grown, I've moved to Software Development. We've come a long way from a team of 15, and now we have employees all over the world! I've been able to be part of and see our team morph into a powerhouse of talent.My favorite part of working here is all the amazing people I work with.

Kari Moon`

QA Automation Engineer

What are DispatchHealth Perks + Benefits

DispatchHealth Benefits Overview

- Remote first team
- Unlimited PTO
- Competitive pay
- Career ladders in place
- Biweekly all hands
- Employer covered family tiered coverage for medical, dental, and vision

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
We use structured interviewing for all of our technical roles to reduce bias in the interview process
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer you a choice of two Health Flexible Spending Accounts (Healthcare or Limited Purpose) and a Dependent Care FSA. We also have a employer HSA contribution of $720/year
Disability Insurance
Dispatch Health provides STD coverage at no cost to you. LTD coverage provides income when you have been disabled for 90 days. Your benefit is 60% of your monthly earnings, up to $10,000 per month.
Dental Benefits
Dispatch Health offers competitive benefits designed to provide high quality dental care.
Vision Benefits
Dispatch Health offers competitive benefits designed to provide high quality vision care.
Health Insurance Benefits
We offer you a choice of 4 plans through Cigna, including a HDHP. We also offer $30k in fertility benefits through Cigna. If you live in Colorado, you also can choose Kaiser for insurance coverage
Life Insurance
DispatchHealth provides basic life insurance of $25,000 at no cost to you. Beneficiaries receive a lump sum payment if you die while employed by DispatchHealth. AD&D & Voluntary Life are provided.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Employee Assistance Program, Free Calm App membership, Cerebral, Meru, Ginger, and Talkspace
Retirement & Stock Options Benefits
401(K)
Company established 401k retirement plan in partnership with Vanguard
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Happy Hours
DispatchHealth provides monthly Happy Hours at local establishments
Parking
Open parking for all employees at no cost
Pet Friendly
DispatchHealth supports a pet friendly atmosphere.
Home Office Stipend for Remote Employees
We will send you 2 monitors, a mouse, and keyboard for your home office
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We aim for our benefits to assess the whole person from financial wellness, to health and learning programs. As a growing company our benefits will continue to expand and improve.

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