Senior Site Reliability Engineer at Kareo

| San Diego, CA
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The Position

Senior Reliability Engineer (SRE)

 

What We Need

A Senior SRE Engineer to be part of an innovative team, who are on a continuous mission of building bulletproof, scalable, and secure private and public cloud environments for our customers and users. If you think hard is fun and get bored easily if you aren't challenged, this might be the place for you. We are looking for someone who has an insatiable thirst for technology, desire to learn and grow individually, with the team, and with the business. Our ideal candidate is someone who has a passion to lead, architect, design, document, and implement comprehensive platform solutions using security best practices.

You will have the unique opportunity to help drive innovation and technical excellence into all aspects of our various Cloud-based services and platforms. The technology stack you will be working on is hosted in the private cloud and GCP with the goal to be fully in GCP. You will be responsible for conceptualizing and delivering solutions in the space of end-to-end system architecture, automated builds, deployment, monitoring, and cloud infrastructure.

Your Area of Focus

  • Support production and development infrastructure and services, on-premise and in the cloud 
  • Deploy and manage innovative modern cloud technologies using infrastructure-as-code, self-healing, and security automation patterns
  • Maintain and improve monitoring and alerting tools to track issues and continually improve the availability of systems 
  • Identify opportunities and implement solutions to further automate platform builds and processes
  • Collaborate with Engineering and the rest of the Operations team to promptly investigate, debug and mitigate potential issues and outages
  • Use Chaos Engineering principles and methodologies to test what you build under real-world conditions
  • Promote automation to replace manual processes, and implement changes to improve processes and workflows (Infrastructure-as-Code) 
  • Participate in a 24/7 on-call rotation 

 

Your Professional Qualifications

  • 3+ years SRE/DevOps experience in a tech-forward environment, having demonstrated progressively innovative contributions in system architecture
  • Proven track record of being able to support critical production systems with minimal downtime
  • Demonstrated experience in building and maintaining monitoring, logging and alerting tools such as Sumologic, LogicMonitor, Wavefront, OpsGenie, NewRelic, etc. 
  • Strong experience with containerization and orchestration (Docker, Kubernetes, etc.) 
  • Strong experience with Infrastructure As Code orchestration (e.g. Terraform)
  • Knowledge of programming and scripting in at least one major language (e.g. Python, Go)
  • Experience using configuration management frameworks (Ansible) with Linux and Windows systems
  • Knowledge of microservice architecture
  • Strong experience working with systems deployed in a public cloud (AWS, Azure, GCP) and on-prem 
  • A basic understanding of networking and the various components associated with it such as routing, load balancing, DHCP, and DNS. 
  • Willingness to participate in our 24x7x365 on-call rotation. 
  • Strong interpersonal and communication skills 

 

Our Values

  •  Passionate - Be Passionately Driven: We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare. We hold ourselves to the highest standards. And we work with urgency because what we do matters.
  •  Customer-Focused - Dedicated to Customer Success: Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive. We are solution-oriented and aligned with their needs.
  •  Collaborative - Together We’re Better: Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.
  • Growing - Constant Growth: We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry. We are creative problem solvers that believe in making things better.

 

Kareo is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases

An Insider's view of Kareo

How do you collaborate with other teams in the company?

Not a week goes by where I don’t talk to, meet with, or get input from my cross-functional partners. As a Product Manager, I rely heavily on these customer-facing teams to be the voice of our end users. They influence my priorities and help us build solutions. No product release at Kareo can be done in isolation. "It takes a village".

Kayla

Product Manager

How does the company support your career growth?

Over 7 years, I’ve witnessed how career growth has been a high priority here. We are incentivized to grow based on contributions and hard work, just as much as we are based on our experience. It’s not only about the next “step up”, it’s about giving us access to the tools needed to achieve goals and feel like we are constantly evolving.

Carla

Director, Service Delivery

How has your career grown since starting at the company?

Commit to excellence and Kareo can be a launchpad for career growth! Over my years at Kareo I’ve seen my career advance from front-line agent to Senior leadership and it’s primarily due to success being rewarded with new opportunities and paths that align with my professional goals. It’s a culture that promotes collaboration, growth, and success!

Cory

Director, Account Management

What are Kareo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Some Meals Provided
Parking
Recreational Clubs
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available
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