Senior Salesforce Administrator (Remote)

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About us: 

Here at Sojern, we are on a mission to empower travel marketers to move travelers from dream to destination. Powered by machine learning and travel data, Sojern is quickly becoming the #1 travel marketing platform serving thousands of hotels, attractions, airlines and destinations worldwide.

We made Deloitte’s Technology Fast 500 list 6 years in a row, were recognized on the Top Company Cultures list by Entrepreneur Magazine, and were named a Best Place to Work by AdAge. We are headquartered in San Francisco with teams based in Dubai, Dublin, London, Omaha and Singapore.

Our team is passionate about travel and the core values that define our culture: Win as a team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer.

Need more convincing? Check out our Glassdoor reviews!

Responsibilities:

The Senior Salesforce Administrator will help architect our Salesforce system and help drive our Salesforce roadmap to advance our platform. They are responsible for the day-to-day support and administration of the Salesforce platform and all related extensions and data used in system integrations. A successful candidate will be an expert in Salesforce.com features including flows. This position is part of the Salesforce team that supports Sojern’s business operations for all teams including Management, Operations, Product Management, Strategic Planning and Analysis, and end-users to ensure the system meets business process requirements and keeps pace with changes in operations, policies and/or procedures. The Senior Salesforce Administrator will help architect our Salesforce system and help drive our Salesforce roadmap to advance our platform.

  • Manage new user setup, profiles, custom objects, record types, page layouts, formulas and Salesforce release management

  • Assist with the development of complex declarative automation including flows, approval processes and validation rules

  • Gather requirements to deliver and communicate enhancements to the Salesforce platform stakeholders

  • Provide end user support and training

  • Create and maintain technical documentation on system configuration and support resources

  • Seek out ways to utilize new Salesforce features and functionality to improve processes

Requirements:

  • Salesforce admin hands-on experience required 3+ years

  • Salesforce Administrator Certifications preferred

  • Trailhead Badges/Super Badges

  • Intermediate/advanced Excel knowledge.

  • Strong problem solving skills

  • Excellent interpersonal and intercultural communication skills.

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Travel Perks: IATA membership, Hotel Stay Policy
  • Recognition: Bonusly program
  • Wellbeing programs : Wellness Coach, Spring Health, Employee Assistant Programs
  • Generous paid parental leave for birthing or adoptive parents or spouses employed by Sojern
  • Cell & Wifi allowance
  • Flexibility: Remote and Hybrid work options

  • Equity: Sojern offers all employees Stock Options

  • Flexi-Fridays: No Meetings on Fridays and Occasional 1/2 Days

Our Commitment to Diversity Equity and Inclusion:

At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.
We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one archetype traveler, there is no one archetype employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.
Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern has over 15 employee-led Affinity Groups, including Embrace Inclusion, So-Proud, Sojern Women's Group, Sojern Gives Back, and more, which are the core of our culture, fostering belonging, inspiring learning, and creating opportunities for all Sojernistas across the globe.

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.

More Information on Sojern
Sojern operates in the AdTech industry. The company is located in San Francisco, CA and Omaha, NE. Sojern was founded in 2007. It has 335 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 26 open jobs at Sojern, click here.
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