Our Opportunity:

Chewy is looking for a Senior Quality Assurance Manager - Proprietary Brands to join our Proprietary Brands Team in Dania Beach, FL. The ideal candidate will be a self-motivated, data-oriented individual with a passion for ensuring a great customer experience with Chewy Brands products. 

What You'll Do: 

• Complete on-site supplier review of facilities 
• Ensure Commissioning process is successful during launch of new products by facilitating initial production runs 
• Develop and maintain Product Specifications and testing requirements for consumables products 
• Assess and evaluate supplier factories’ capability and quality assurance processes, request and drive supplier quality improvements 
• Ensure vendors’ cooperation according to Chewy.com’s Quality and Compliance policies 
• Maintain current Quality and Social Audit documentation for all vendors 
• Responsible for developing testing protocols and coordinating with third party labs for product testing 
• Manage data analysis and execution of corrective actions for non-conforming issues for internal facilities and suppliers 
• Develop third party pre-shipment inspections by improving detail and operating at depth based on product type 
• Act as subject matter expert for product quality, safety and regulatory within owned product categories 
• Mentor QA team members at manufacturing sites to identify and correct production and product issues 
• Remain current on applicable regulations (ex: Prop 65, CARB compliance, etc.) 
• Own development of production methods and provide solutions when manufacturing issues arise 
• Host training sessions to teach partners about how complex products are made and how they function 
• Coach QA team members on technical evaluation process of design/construction and provide feedback 
• Able to analyze data and create actionable next steps 
• Able to partner and direct cross-functional teams to ensure team success 
• Building continuing education for the team to become highly knowledgeable on products  

What You’ll Need:

• 10+ years working in manufacturing/consumer products (consumable items) 
• Prior auditing/co-manufacturing experience required 
• Multi-functional team leadership and project management skills 
• Strong statistical knowledge and analytical and problem solving skills 
• Excellent communication skills, both verbal and written 
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) 
• Ability to drive process improvement 
• Willingness to seek professional growth and development as the scope of the position increases 
• Demonstrated integrity, maturity, professionalism, and sensitivity 
• Ability to travel approximately 30%-40%

Bonus:

• Degree in Engineering, Environmental Science, or related science degree 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
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