Company Overview
Spectrum is the nation's fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what's next.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
Charter Communications is searching for a Senior Manager to serve and grow a multi-disciplinary team of technologists focusing on Architecture and Engineering for many WiFi centric managed network products in the Spectrum portfolio. This team is aligned to Spectrum Mobile WiFi Offload (Out of Home WiFi) and Spectrum Community Solutions (Multi-family managed network products). The ideal candidate will have a fundamental background in network engineering with a solid grasp on WiFi and how the technology is evovling. The day to day work would be heavy collaboration with team members working through technical problems, aligning activities to annual goals and objectives, maintaining a capital budget tracking system, ensuring employees are exposed to the latest education sessions, and improving processes and procedures to streamline our workflow processes.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Manage engineering staff involved in the design, implementation, maintenance, enhancement and troubleshooting of product delivery platforms.
Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
Responsible for compliance with company engineering standards, policies and procedures.
Maintain good relations with local utilities, vendors, contractors and government agencies.
Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.
Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Monitor current procedures and tests performed in accordance with FCC standards to ensure compliance.
Perform other duties as requested by Manager.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Ability to provide coaching and counseling when necessary
Ability to supervise and motivate others
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Knowledge of company products and services
Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory
Effective leadership skills with proven ability to provide effective, results oriented direction
Required Education
Bachelor's degree in Engineering or related field, or equivalent experience
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Required Related Work Experience and Number of Years
3+ years of Project Management work experience
3+ years of Related leadership experience
7+ years of Engineering HFC and Networking experience
WORKING CONDITIONS
Office environment
Exposure to moderate noise levels
Moderate Travel Required
EGN615 322804-1 322804BR