More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position has the option to be based in an Operations Center (if available), the 526 S. Church St. building in Charlotte, NC or in the NCRH building in Raleigh, NC.

The Senior Engineer manages work in engineering areas of specialization, with minimal supervision. The Senior Engineer is expected to develop advanced skills and to have the ability to work independently, with guidance limited to unusual or complex projects or issues. Employees in the Senior Engineer position are fully competent in the use of concepts and procedures. The Senior Engineer identifies problems, develops solutions, and takes action to resolve.

This position works closely with other Duke Energy employees in Transmission, Distribution, Large Account Management (LAM), Billing, Payments, Community Relations, and Economic Development (ED).

Responsibilities

• Extra Facilities:
  • Be an expert in Carolinas Extra Facility (EF) processes and own the Extra Facility "philosophy."
  • Manage the "Extra Facilities" process from customer request through contractual implementation, includes unit cost update of Extra Facilities Field Guide.
  • Serve as LAM's liaison with the Carolinas Customer Delivery organization for customer care, responsiveness, and execution of calculations in timely manner.
  • Support of Extra Facility calculation/process support (consultation, methodology, support) and contract administration (execution, billing, follow-up, existing customer packages).
• Assist Economic Development & National Accounts:
  • With new customer adds on unique customer request (delivery voltage, transformation, load).
  • In the form of technical guidance, working with LAM, Economic Development and Planning Engineers to secure and connect the potential customer.
  • On site and/or building analysis; infrastructure availability, capacity, performance
  • In serving as a liaison between Customer Delivery Planning Engineers and prospective clients (as identified by Economic Development) for site feasibility, electrical requirements, and rate analysis
  • National Accounts - assist in serving as a customer liaison for site technical requirements on greenfield projects and expectations.
• Project Management and Support:
  • Assist with evaluating Method of Service (MoS) options.
  • In the form of technical guidance, contribute Project Management to new installations for large Commercial and Industrial expansions.
  • Support LAM by identifying best delivery modifications for customers to ensure reliability and least cost for both customer and Duke Energy.
  • Provide project management support and lead for large customer projects (> 2MW) interacting with Transmission and Distribution, customer's General Contractor & electrical contractor.
  • In the submission of Adequate Facilities/Facilities Adequate Request.
    • (Adequate Facilities = distribution; (FAR) Facilities Adequate Request = transmission).
  • Supports LAM in administering assigned Duke Energy products and services (e.g., summary billing, load research studies, etc.).
  • Supports LAM in monitoring customer contracts, billing histories and initiating any needed corrective action. Provides technical support for Company Demand Side Management offers (e.g., Interruptible Service, standby generation, and PowerShare) and support for customer generation options (parallel generation, Net Metering, Small Customer Generator, etc.).
  • Assisting LAM in scheduling planned customer outages through electric transmission and electric distribution and ensure that such outages are timely performed.
• Unassigned Customers & Escalated B&I Inquiries:
  • Provide support for unassigned dormant/underutilized transmission deliveries expansions or proposed alternate MoS (i.e. conversion to Distribution service)
• Power Quality & Reliability (in conjunction with Asset Management)
  • Coordinate power reliability studies in conjunction with Customer Delivery - Asset Management team for large customers
  • Assist in reviewing outage & event histories, and preparing information that could be presented to Customer
  • Identify potential issues that could negatively impact the reliability of service, and communicate to appropriate Customer Delivery and Transmission personnel
  • Assist in investigating the root cause of specific outages and power quality events for jurisdiction and National Account customers
• Rates (product offerings and discounts):
  • Assist with proper administration of the baselines as it relates to Riders and Credits
  • Assist Rate IT teams when Extra Facility factors change
  • In conjunction with Account Management:
    • Work with Rates and Regulations on marrying up service regulations, including contract terms.
    • Consult on 'complex' rate analysis, rate optimization and customer modeling scenarios
• Mentoring & Technical Guidance:
  • Assist LAM with answering technical questions
  • Serve as a resource for qualifying customer information on expansion/contractions/load changes to Transmission and Distribution (service application, upgrades, temporary services, in/out charges, sizing & executing contracts)
  • Provide go to resource for LAM, Economic Development, Customer Account Services, and Engineering on rules & service regulations, customer charging policies, standard & optional services
  • Assisting with training new LAM's on technical aspects of role

Basic/Required Qualifications:

• Bachelor of Science in Engineering from an ABET accredited program
• Minimum of 6 years of engineering experience or 5 years of engineering experience with state registration as a Professional Engineer.
• A Master's degree in Engineering will be considered in lieu of the B.S. Engineering degree

Desired Qualifications:

• Professional Engineer
• Certified Energy Manager, or Certified Energy Auditor, or Certified Demand Side Management, or Business Energy Professional or Certified Sustainable Development Professional
• Experience in the utility industry
• Experience with computer-based graphical design software such as MicroStation, CAD, Paint, etc.
• Understanding of basic principles of project management
• Demonstrated ability to work with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds
• Good written and oral communication skills

Working Conditions:

• Corporate office or Operations Center
• Frequent Field Visits
• Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
• Travel - 20-35%

Specific Requirements:

• Valid driver's license

Travel Requirements
25-50%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No

Posting Expiration Date
Tuesday, February 15, 2022
All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Privacy

Do Not Sell My Personal Information (CA)

Terms of Use

Accessibility