Quality Assurance Lead

| Hybrid
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At FabFitFun we inspire happiness and personal growth through discovery. As a valued member of our organization, you will be a part of ensuring that our customers share the same wonderful experience. Ensuring that the product is under the standards and methods established by the company and/or the client as well as avoid the export of the non-conforming product. The Quality assurance Lead reports to the QA Supervisor and oversees Quality Assurance team functions by providing leadership, training, and development in the execution day to day workload.  This person will set and maintain a quality assurance protocol for inspection execution on incoming materials, in-process production, and finished product.  Must be a critical thinker who can quickly identify, highlight, and track defect trends and leverage learnings across projects to enhance the overall program through process improvement initiatives. 

  1. Comply with the quality system requirements related to its function.
  2. Understanding the quality system: Documentation, work method, and expectations of the internal and external customers regarding a process, product, or service.
  3. Conduct and oversee inspections of in-process production following SOP.
  4. Documenting productivity, defects issues at required intervals in order to use Traffic light system at each POD
  5. Ability to lead a team of associates with respect and without bias
  6. Schedule and conduct training of associates/employees and promote a culture of quality awareness.
  7. Communicate concerns to supervisor and appropriate individuals.
  8. Identify opportunities for improvement and drive process change to elevate the quality process
  9. Assist in coordinating and assigning work orders to Quality inspectors.
  10. Self-motivated work style but also comfortable with team-based work structure; ability to demonstrate flexibility on the job.
  11. Communicate effectively to both to the production lead and the production supervisors, about any non-compliance.
  12. Enforce the provisions of the environment, health, and safety program.
  13. Maintain Attendance log document and communicate absences, tardiness and other attendance related issue’s to supervisor.
  14. Attention to detail and ability to handle multiple tasks.
  15. Execute any other function that the immediate supervisor indicates concerning the operation.

Requirements:

•       1-2 years in a Leadership position

•       Quality experience preferred

•       Strong communication skills: must be able to read, write, and speak English, bilingual a plus

•       Computer skills required.

•       Strong organizational skills and attention to detail.

•       Demonstrates initiative and be able to work independently with limited supervision.

•       Must be able to work extended hours (including weekends and holidays) as necessary.

•       Able to work in a fast-paced, quality-oriented environment.



What You'll Get! The Benefits & Perks of FabFitFun...

  • Uncapped / Generous PTO
  • Medical, Dental & Vision with competitive coverage options and plans
  • Pet insurance for any FFF furry friends via Nationwide - covers 90% expenses 
  • $50 / month cell phone stipend
  • Complimentary annual FFF subscription with seasonal $25 credit for e-commerce flash sales
  • 401K & 401K Match
  • Donation matching program via BrightFunds, where the company matches up to $500 charitable donations per employee 
  • For when you're at HQ: Paid parking, catered lunch on Tuesdays, as well as cold brew / kombucha on tap and plenty of snacks
  • Fun culture & events! Fun is in our name :) Seasonal happy hours and events for employees
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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An Insider's view of FabFitFun

How would you describe the company’s work-life balance?

After being at this company for a few years, balancing work and life has never been a concern for me. Between the flexibility to work from home when necessary, to traveling the world, this company always encourages a balance. I really appreciate that I never have to put my life on pause -- it’s a freedom that makes this company so wonderful.

Taylor

Customer Acquisition Specialist

How has your career grown since starting at the company?

My career has grown tremendously since joining FabFitFun in 2015! I started as a Jr. Account Manager, and have worked my way up to Director, Strategic Merchandising! FabFitFun helped me to not only switch teams, but also encouraged me to take courses on any skills that I wanted to improve for my new position.

Carly

Director, Strategic Merchandising

How do you make yourself accessible to the rest of the team?

I believe in casually connecting with my team on a regular basis. During lunch I will often go to one of our team rooms and eat with them, and aim to not talk about work. My hope is that this connection will encourage them to ask me when they need something. I also try to encourage direct feedback by being grateful for ANY feedback I receive.

Arjen

SVP, People

What are FabFitFun Perks + Benefits

FabFitFun Benefits Overview

Amazing benefits including medical, dental, vision (+ Pet insurance!)
401K & Matching
Open/Flexible PTO policy - we trust our employees to manage their time
Donation matching program
Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
Monthly cell phone reimbursement
Monthly work from home stipend while the company is temporarily remote

Culture
Volunteer in local community
Partners with nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Led by our Co-Founders & Co-CEOs, this is an exciting chance monthly or bi-monthly for the company to get together to review company goals, updates, celebrate wins, and keep employees informed
Flexible work schedule
Diversity
Highly diverse management team
Mandated unconscious bias training
All new hires complete training, and the company adheres to updated training every 2 years
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
We offer a variety of plans to help accommodate our employees needs!
Life insurance
Pet insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
We match up to $500 per year per employee via BrightFunds
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some meals provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Company-sponsored happy hours
Onsite office parking
Paid parking available for all of our employees
Pet friendly
Dog friendly office! Our HQ is right across from the West Hollywood dog park. We have annual events for our FFF furry friends, such as our Halloween pet costume party!
Relocation assistance
Fitness stipend
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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