Quality Assurance Associate
What We Do
Dandy is a business-in-a-box for dentists. Our vision is to become the operating system for every dental office in America by leading the transition to digital dentistry for the $200 billion industry. Headquartered in New York City, Dandy is backed by the world's leading venture capital investors.
Who We’re Looking For
Dandy is hiring a Quality Assurance Associate to join our rapidly growing venture-backed company. The Quality team owns the quality success of the Fixed and Removables business, making sure that our doctors get the highest quality products. In this role, you’ll own the quality control of products being vetted for our Operation teams. This is an in-person role; no remote option.
What You'll Do
- Perform daily quality control of products from Dandy Labs to ensure internal standards and adherence.
- Provide assistance to those less experienced in Dandy QC to serve the needs of cross functional teams ie. New Supply, PL, and Supply Managers
- Write and maintain quality assurance documentation and SOPs
- Develop standard measurements for processes to be compared against
- Investigate Refabs returns to root cause and mitigate quality issues with cross functional team
- Understand systems, processes, and procedures to perform quality assurance activities.
What We're Looking For
- 1-2+ year of quality assurance experience - preferably in Dentistry
- Experience in implementing SOPs and other quality documents
- Strong written and verbal communication skills
- Strong computer skills
- Ability to problem solve independently
- Ability to meet deadlines while ensuring superior quality standards for every case
- Flexible, able to adapt in a changing environment
- Positive attitude and consistently strong work ethic
- Comfortable with learning new dental terminology
- Desire to work at a fast growing, fully-digital lab
What Benefits We Offer
- Fully sponsored best in class healthcare including medical, dental, and vision
- Competitive salary and equity packages
- 401k program
Dandy is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.