We are hiring a Nonprofit Cloud Functional Consultant, who has experience with leading innovative digital projects that solve complex business problems. Here at EPAM, we fully recognize that our people are the source of our success, and we are committed to helping EPAMers achieve their goals by offering various opportunities for skill development, career progression, and a supportive work environment where you can truly thrive! If you want to learn more, apply now!
Req.#357596124
RESPONSIBILITIES

• Serves as a functional and technical leader for Salesforce projects
• Translates business requirements into well written user stories and well architected solutions that best leverage Nonprofit Cloud
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility, functionality, and fit for a client's specific business needs
• Define business outcomes and success criteria
• Engage with customer stakeholders, project management, product owner, SMEs, and our internal delivery team to design and deliver the best possible solution
• Provide thought leadership on improving customer operations with Salesforce and Nonprofit Cloud
• Perform fit-gap analysis between customer requirements and Salesforce and Nonprofit Cloud capabilities
• Create solution design documents including user stories and process flows
• Handle multiple, simultaneous clients
• Facilitate discovery and working sessions, managing the participants and agenda to drive understanding of business needs and pain points
• Provide technical support in sales calls, solution presentations, and assist with sizing customer requirements
• Build strong customer relationships and become a trusted advisor
• Travel up to 40% annually

REQUIREMENTS

• 5+ years of CRM industry experience including other CRM software
• Software Consulting experience, particularly working on large, enterprise projects
• Advanced experience with Salesforce.com configuration and custom development
• Minimum 2 years of Salesforce platform experience (3+ years preferred)
• Expert understanding of Nonprofit Cloud and Salesforce ecosystem
• Active Nonprofit Cloud Consultant certification
• Proven ability to design and optimize business processes and integrate business processes across disparate systems
• Excellent written and oral communications skills
• Experience writing user stories to capture Salesforce requirements
• Experience in agile approaches to project management
• Experience with data migrations from third-party systems to Salesforce
• Experience with enterprise integration tools and extract, transformation, and load (ETL) tools a plus
• Application development experience with JavaScript, XML, HTTP, Java, C++, ASP, SQL a plus
• Must be authorized to work for any employer in the US

BENEFITS

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

ABOUT EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

ADDITIONAL

• This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process