Manager, Reliability Engineering

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Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

You will be a part of the Resilience Engineering organization which includes Reliability Engineering, Observability Engineering, and Quality & Release Engineering.
WHO WE ARE LOOKING FOR
We're looking for a dedicated engineering leader to join our Global Technology Reliability Engineering team in the role of Manager, Reliability Engineering.

This leader will have a strong software engineering background, a demonstrated ability to influence and partner, and show a passion for learning and mentoring. This critically important leader will have a track record of helping to deliver reliable and observable digital experiences through the application of concepts from Site Reliability Engineering (SRE), DevOps, and other relevant disciplines.
WHAT YOU WILL WORK ON
Site Reliability Engineers are blessed to work with a variety of technologies and teams, have the opportunity to solve complex issues, and contribute to the most important areas of Nike's global business.
As a Manager, Reliability Engineering you will:

  • Partner with leaders in product, engineering, business, and operations to identify and address risks, vulnerabilities, and limits in our system before they lead to large-scale issues
  • Improve the availability, reliability, and observability of Nike's services and reduce the burden of human toil with tooling, automation, or process change
  • Define a roadmap and execution strategy in collaboration with peer engineering teams, partners, and product management teams
  • Identify, curate, and adapt key metrics for not only system health and performance, but for team success
  • Create and promote a great work environment and positive team culture that optimizes team success and safety; where different backgrounds, cultures, industry and life experiences are valued
  • Coach assigned engineers on problem solving, analysis, influence, and architecture
  • Collaborate with SRE technical leads and other Reliability leaders to identify training and up-skilling opportunities, monitor industry trends, and define new reliability patterns for the broader organization

WHO YOU WILL WORK WITH
The Manager, Reliability Engineering will lead a team of talented Site Reliability Engineers focused on delivering reliable and observable software used by millions of athletes* around the world. You will be a part of the Resilience Engineering organization which includes Reliability Engineering, Observability Engineering, and Quality & Release Engineering.

While a variety of engagement methods exist, SREs are primarily embedded with product delivery teams across Global Technology. This leader will work with those scrum teams and all the roles adjacent and therein. These product delivery teams can span all of Nike's most critical digital properties: Nike.com, Nike App, SNKRS, brick & mortar retail, wholesale platforms, marketing technologies, order fulfillment and distribution platforms, etc.

In order to deliver Reliability Engineering goals, you will partner and influence at multiple levels of not only Global Technology, but across business units and geographical locations.

WHAT YOU BRING

  • Bachelor's degree in IT-related field; or any combination of relevant equivalent experience, education and training
  • 5+ years work experience as a software engineer, team lead, or manager
  • Thorough understanding of how to deliver software with reliability and resilience concepts
  • Hands-on experience building, deploying, and operating software using modern cloud-based techniques and micro-service architecture patterns
  • Ability to build strong relationships with partners/team members and use influence to drive positive change
  • A history of finding and reducing toil within complex systems and processes
  • Experience with modern observability tooling, processes, and mentality
  • A passion for learning, teaching, and mentoring
  • And most importantly, a strong desire for building and motivating teams focused on continuous improvement



Nike requires all applicants for this position to be vaccinated for COVID-19 as a condition of hire, unless otherwise required by law. As an equal opportunity employer, Nike will make accommodations to individuals who cannot be vaccinated in accordance with applicable law.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

More Information on Nike, Inc.
Nike, Inc. operates in the Other industry. The company is located in Beaverton, OR, New York, NY, Los Angeles, CA and Atlanta, GA. Nike, Inc. was founded in 1972. It has 73000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Open office floor plan. To see all jobs at Nike, Inc., click here.
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