Job Description:
Core Technology Infrastructure Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Position Summary:
Network Tools Engineering resource to advance/transform current fault management tools to meet business needs, address critical operational gaps, improve underlying data quality in Network Services.
Responsibilities:

• Architect and engineer Fault Monitoring toolset Ensure that Fault Monitoring toolset globally covers all environments.
• Develop test plans, execute tests and document results.
• Interact with users and stakeholders to build requirements and deliver Fault Monitoring solutions.
• Onboard new Fault Monitoring tools through Bank governance processes.
• Assist with Audit deliverables for Fault Monitoring toolset Work with Vendors to enhance their respective tool to meet new customer/security requirements Refresh/Upgrade existing tool as it becomes EOL/EOS or Not-Permitted within the bank.
• Develop integrations to the various Bank tools and systems.
• Develop and maintain Technical Recovery plans for Fault Monitoring toolset Conduct new product research related to Fault Monitoring Provide L3 Support for Fault Monitoring toolset

Required Skills:

• At least 5+ years of experience in architecting and engineering Fault Management Solutions
• Functional knowledge of Network components such as switches, routers, firewalls, proxies, load balancers etc.
• 5+ experience in Networks or System Tools Engineering and/or Operations
• Prior Vendor management experience
• Understanding of inter-dependencies of various network components
• AI/ML fundamentals
• Scripting abilities - Python or Perl. Familiarity with the SDLC process.
• Familiarity with Data Management principles.
• Prior experience in building and executing test plans
• Knowledge of REST APIs, tools integration, etc
• Good network and systems troubleshooting skills
• Linux/Unix Server Administration Windows Server Administration
• Working knowledge of Active Directory

Desired Skills:

• Familiarity with Agile project delivery a plus
• Previous experience in an engineering/architect role within financial technology

Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role