Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We're looking for an Engineering Manager to lead our Embedded Software Product team focused on our Stand and Reader products (STAR). The team focuses on the merchant experience with Square hardware, building the features that are needed to run a successful business. The work on the team can range from metrics-driven stability improvements at scale, to new product development, requiring tight collaboration with our EE, Quality and Factory Test teams, as well as our Product and Program Management teams to ensure we're staffing correctly against our shared roadmap. This team also collaborates with our Customer Success organization to keep track of how our products are performing for our sellers. The team strives to build reusable, well tested, code to benefit our line of products and ensure ease of development on any new products Square takes on.

You will:

• Lead a team of Embedded engineers working on complex technical problems, providing guidance both from technical experience and career growth.

• Plan yearly and quarterly goals to ensure the team is aligned with merchant needs and new features we want to release.

• Forecast future work and plan resourcing accordingly. Have a strong hand in the hiring process and ensure a good team balance of skills and seniority.

• Facilitate frequent planning, working with the product and program managers across the Hardware organization.

• Work with teams across hardware, mobile and server to ensure high-quality products and synchronization of goals.

• Work with product analysts to establish and track metrics used to signal stability as we ship changes.

Qualifications

You have:

• Relevant BA/BS degree or equivalent industry experience (8+ years preferred).

• 2+ years experience directly managing engineers (including feedback, performance, hiring, career guidance).

• Excellent verbal and written communication skills.

• A proven ability to provide technical mentorship and guidance to your team.

• Experience working with other engineering leaders and cross-functional team members.

• Experience in the embedded software space, contributing to hardware programs that have shipped.

Even better if you have (but still get in touch if you haven’t done these):

• Experience managing relationships with external vendors.

• Experience working alongside engineering teams of multiple disciplines (i.e. Electrical Engineering, Mobile, Server)

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.