Platform Engineering Manager, Developer Experience

| Cantignous, Tarn, Occitanie, FRA | Remote
Employer Provided Salary: $170,000-$200,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Platform Engineering Manager, Developer Experience

Alma is seeking a mission-driven Engineering Manager to lead our Developer Experience team. We are dedicated to designing, implementing, and maintaining Alma’s technology infrastructure. In this role, you will build services and tools that solve real problems for Alma’s engineering team. The ideal candidate can recognize that successful software development requires communication, experimentation, and iteration.  

On this growing team, you will have a strong hand in defining the underlying systems that Alma's engineering team uses to deliver software and data products. The ideal person for this role loves to work with other teams to design and build amazing systems.

What you’ll do:

  • Work to maintain, simplify and reinvent the systems underlying the application, such as deployment technologies, feature flagging, testing frameworks, observability tooling (error handling, monitoring, alerting, behavioral analytics), and more. Technologies you’ll be working with include AWS, Storybook (UI components), LaunchDarkly (feature flagging and A/B testing), Docker, Terraform, Elasticsearch, Django, Celery, Redis, SQL.
  • Grow and develop an incredible team of hardworking, collaborative, and motivated engineers who have high expectations around individual ownership and impact
  • Set direction for the team, taking into account pain points in the software development lifecycle; and opportunities to enable feature teams to ship faster and learn more from each deploy.
  • Gain a deep understanding of the software development process at Alma and how the engineering team operates
  • Collaborate with teammates on Platform, as well as Product Managers and peers from feature teams, to understand and prioritize solutions for practical problems facing Alma engineers
  • Design, develop, and implement systems, processes, and tools to improve the experience and efficiency of the engineering team’s development process. (Developers environment, testing environment, deployment pipeline)
  • Continually research current and emerging technologies, proposing changes where most impactful.
  • Establish best practices and engineering-wide devX processes while building a brand new team

Who you are:

  • You have 4+ years of experience working with developer experience technologies and frameworks, with 1+ years of people management 
  • You’ve previously managed a team of 3 or more engineers.
  • You have extensive experience with web technologies. We are language agnostic in our interviews but require experience with one or more common web frameworks.
  • You have a proficient understanding of code versioning tools, such as Git.
  • You have worked with scaling challenges in previous roles and have implemented best practices around scaling when it comes to developer experience.
  • You’re a systems thinker, concerned not only with individual component parts but with how those parts work together holistically.
  • You’re pragmatic, recognizing that, while there are multiple approaches to solving a problem, it is important to weigh practicality over theory when decision-making.
  • You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization with engineers as well as non-technical stakeholders.
  • You have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team. 
  • You feel a passion for Alma's mission – to improve the experience of therapy for providers and their clients, and simplify access to care.

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (Roth and traditional)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend 
  • Financial wellness benefits through Northstar 
  • Pet discount program through United Pet Care 
  • Financial perks and rewards through BenefitHub
  • EAP access through Cigna 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $170,000 - $200,000 

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • AWS (Amazon Web Services)Services
    • LookerAnalytics
    • FigmaDesign
    • AsanaManagement
    • Google DriveManagement
    • AirtableCRM
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Alma

What projects are you most excited about?

We're all feeling the world starting to take mental wellness more seriously but it is still a space fraught with confusion & lack of understanding. It's exciting to think about the opportunities for innovation when it comes to helping people find the perfect therapist, simplifying access & affordability in a space that has been difficult to enter.

Nick

Chief Technology Officer

How has your career grown since starting at the company?

Alma has given me the trust, autonomy, and support to lead the Growth Team while consistently challenging me to evaluate the impact of all strategic decisions on the business both in the short-term and long-term. The opportunity to learn and grow is continuous as I work alongside passionate experts.

Ashley

VP, Growth

What is your vision for the company?

Mental health care is a very intimate and highly personal experience. There's no one-size-fits-all approach to high-quality care. At Alma, our job is to support providers and champion their expertise so they can focus on meeting clients where they are and partnering with them to achieve lasting results.

Dr. Harry Ritter

Founder and CEO

How do you empower your team to be more creative?

To be creative requires time to think big and trust from your manager to be brave in making big ideas happen. If weeks are frenetic with zero time for deep thinking, inertia will get in the way of innovation every time. And when big, bold bets come to the table, I emphasize that whether we succeed or fail, our learnings will be equally valuable.

Claire

VP, Marketing

What are Alma Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Personal development training

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