Director of Solutions Engineering at (Remote)

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About Us: is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

We are searching for a Director of Solution Engineering who will lead the implementation engineering team to deliver innovative designs, work with integrators and cross functional teams to launch new clients or complete needed changes to existing clients. The role will coordinate the fulfillment implementations and other designated network engineering projects. In this role you will represent in client presentations, manage a team of engineers to deliver implementations on time to meet internal and external timelines, and drive overall strategy of this function.


  • Leading the team to develop and select the optimal design that optimizes existing infrastructure while delivering best in class service, productivity, and scalable capacity.
  • This team is responsible for reviewing internal client models, working with clients to validate solution assumptions and leveraging this information to decide on the location to launch the new client and work with the fulfillment team to determine the assets needed to launch the client.
  • Have a strong working knowledge of fulfillment processes, including, but not limited to, process flows for all functional areas, MHE requirements, capital investments, productivity rates for direct labor functions, headcount estimation, space requirements and storage media while working closely with the Fulfillment Systems team to help define WMS and WCS requirements long term
  • Oversee and manage the capital budgets for projects as well as forecast spend for the balance of the year specific to fulfillment and infrastructure
  • Develop a center of excellence capability for launching new clients.
  • New client launches process must be standardized enough to meet client needs yet balanced with profitable execution.


  • Ability to develop partnerships, and partner with Sales, Continuous Improvement, and Operations to deliver innovative solutions that maximize customer value and reach
  • Execute on profitability goals.
  • 5+ years of experience with engineering in a distribution, fulfillment, and/or manufacturing environment
  • Experience in supply chain sales solutions and working with business development for a 3PL
  • Ability to build PowerPoint and other materials and collateral required to communicate complex supply chain solutions for C-Level internal and external executive audiences
  • Experience with Network optimization tools preferred
  • Bachelor’s Degree or higher degree in Engineering



These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:
We live for brands and are fanatical about their success.
We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
No one expected this to be easy. We are resilient— we dig in and keep going.
Every person here has an obligation to question norms, voice concerns, and offer their perspective.
We work with integrity and respect, ask for help, and extend the same help to others.
Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve. is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.


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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

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