Job Functions/Duties and Responsibilities:
* Need to work closely with support/development teams to design, build, and maintain systems.
* Troubleshoot both non-prod and production issues across the entire stack: hardware, software, application, and network.
* Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management, and visibility of our services.
* Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
* Help desk