Database Reliability Engineer, SQL Server

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SeatGeek Enterprise is our innovative open-ecosystem enterprise ticketing software that allows teams, venues, and promoters to efficiently run their businesses and captivate fans.
We're proud to partner with some of the most recognized names across the globe including the Dallas Cowboys, Brooklyn Nets, and Liverpool F.C., as well as the NFL, MLS, half of the English Premier League, and theaters across NYC's Broadway and London's West End.
As a Database Reliability Engineer, you'll improve the SeatGeek Enterprise database technology ecosystem, database efficiency, and oversee SeatGeek's production database systems. SeatGeek's database layer supports millions of transactions on a weekly basis, which means efficient, well-tuned systems have to be the default when it comes to deploying new queries, evaluating indexes and managing our SQL Server platform. The Database Reliability team is the backbone that supports SeatGeek Enterprise as we continue to grow our primary ticketing platform and support clients such as the Dallas Cowboys, Brooklyn Nets, and Manchester City FC.
What you'll do
  • Develop and refine processes to review overall database system performance across all SeatGeek Enterprise clients
  • Assist in performance testing with our team of SREs
  • Plan for future growth capacity
  • Participate in on-call / incident management schedule
  • Assist with continued client migrations from legacy data centers to AWS
  • Partner with the Enterprise engineering organization to help support them in getting the most out of our database systems
  • Train and collaborate with other departments on how to run production database systems and write effective queries

Who you are
You love database and query design but have an even greater love for efficiency and tuning. You make decisions based on data and are not afraid of experimenting to get the information you need. You also have the following:
  • Passion for craftsmanship and product. You have well-considered opinions about how reliable database systems should work, and hold yourself and your code to a high standard
  • SQL Server experience, primarily 2016 and 2019, including high availability and DR solutions
  • AWS experience, including RDS and general experience with VMs, containers, and serverless compute platforms
  • Experience with operating systems (primarily Windows 2019), configuration management, and "Infrastructure as Code"
  • Scripting in Powershell, T-SQL or other interpreted languages such as Python and Ruby
  • Familiarity with configuration management systems such as Chef, Ansible, Puppet, Salt
  • Familiarity with continuous integration, delivery, testing, and code deployment (using tools such as Gitlab CI and Jenkins)
  • Experience with extracting useful telemetry data to address issues and forecast future growth using tools like Datadog
  • A focus on improving system architecture, diagnosing shortcomings and implementing recommendations based on analyzed evidence

Perks
  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

iOS Engineer

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Product Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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