Bank of America
Charlotte, NC

Data Network Engineering Manager at Bank of America (Charlotte, NC)

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Employer Provided Salary: $127,400-$210,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Job Description:
Responsible for building and leading a team to deliver technology products and services that meet business outcomes. Ensures people development through coaching, mentoring, feedback, and hands-on career development. Develops a technology strategy and ensures technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices. Accountable for team/program level resource and financial management; builds and maintains teams through talent acquisition. Sets maturity objectives and enables individuals/teams to with training & resources to achieve them. Sets and tracks quality and performance objectives. Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills. Understands individual and team maturity and performance through team/client feedback. Manages relationships with the business and technology leaders, and vendors for technical products. Accountable for solution delivery management as relevant to their teams e.g. prioritizing tech debt, compliance and security items, and supporting audits. Accountable to ensure all relevant risk, financial, and compliance polices and standards are met. Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews). Creates the technology strategy for their technical domain. Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders. Creates an inclusive and healthy working environment, and helps to resolve organizational impediments/blockers. Leads and creates followership in Communities of Practice in the organization. Manages a team.
The role is responsible for directing the physical and logical engineering deliverables, workflow and priorities for Global Networks. The Network Engineering Manager must always display good judgment and promotes this philosophy throughout the organization. The person in this role must understand the dynamics of risk vs. speed vs. quality. A fourth element to consider is how those choices impacts costs/finances and commitments. This position is in direct line to the technical services delivery workflow. The position must drive adherence to and the use of standards, product sets, templates, systems and artifacts which are important elements to achieving successful outcomes. They must understand how to identify problems early enough in the process to preserve change windows and dates; how and when to stop Design/Implementations or fight through to a successful completion.
The Network Manager is a point of escalation, solves problems and is a key decision maker. Areas of knowledge include but not limited to Voice (Enterprise, Trader and Contact Center), Unified/Real-Time Communications, Voice Messaging and Voice Recording (QA and Regulatory), Switched Voice and Transport Services, Cable and Building technologies, IP Network/Wide Area and Optical Technologies, Network Appliance/Firewalls, Extranet, Proxies, DNS/DHCP. The person in this role needs to know how to collaborate.
This position will interface directly with internal and external customers, network architecture and engineering, deployment and product/service management, operations, vendors, consultants and contractors. Strong written, verbal and presentation skills are a must. The Network Manager is a "thought-leader" and must be able to represent the strategic vision and goals of the organization to various stakeholders and shareholders.
Key Responsibilities:
  • The candidate must understand the many attributes of how designs flow (based upon approved standards), participates in exceptions or new standard reviews and "commission and directs" the installation of all work
  • The Network Manager works globally in a federated model with regional execution
  • The Network Manger must understand how to schedule large, multi-technology projects for deployment. They must be able to accommodate schedule changes, emergencies, and reprioritizations. A big value is understanding how to leverage projects, change windows and initiatives to create the "most strategic long-term value" for the firm (stacking changes, real estate changes to help with end-of-life equipment replacement, etc.).
  • The role is critical in the overall technology delivery lifecycle not only across networks and the entire infrastructure group but also for lines of business initiatives that depend upon services from network technologies.

Key stakeholders are:
  • Network Service Initiated (network projects for networks)
  • Line of Business demand (key clients/partners who need network services. This is both internal and external customers)
  • Global Real Estate (network support for real estate initiatives)

Required Skills:
  • Minimum of 15+ years' experience required in Network and Network disciplines, project and Service Delivery, Design and Deployment services
  • Strong skills in Scripting required; Python, Ansible, PowerShell,
  • Deep understanding of ITIL; has participated in design and/or deployment of major IT projects
  • Experience with SDN; ACI/NSX, Arista CloudVision
  • Experience with SDWAN, preferred if on Cloudgenix
  • Automation Skills - Expect, Rancid, REST/SOAP
  • Experience working in an Agile environment
  • Experience in various equipment manufacturers including but not limited to CISCO, Juniper, Arista, Brocade, EMC, HP/Aruba, etc

Desired Skills:
  • Bachelor's degree in engineering, computer science, MIS, related field and or technical training. Advanced technical/business degree is a plus
  • Must have strong analytical skills and the ability to make real time decisions
  • Understands how to manage risk
  • Strong background in IT service delivery role (i.e., engineering support for projects)
  • Leadership; Leads by Example
  • Self-starter and self-directed; Must be a good "coach and teacher"; Shows initiative
  • Focused on execution, delivery, and commitment to dates
  • Can link strategy and actions to business impact and results
  • Demonstrates ownership; must approach work with a "solutions, end to end mindset"
  • Is accountable and can hold others accountable
  • Ability to communicate and influence upward as well as laterally
  • Organized and detail oriented with a strong technical acumen
  • Ability to partner with others for the good of the initiative

1st shift (United States of America)
Hours Per Week:
Pay and benefits information
Jersey City pay range:
$131,900 - $215,000 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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What are Bank of America Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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